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stugots2 | 6 months ago

thank you for your advice. i believe my team is too disconnected from our customers. gathering feedback and delivering on what truly matters to them isn’t something i usually take part in often, if ever

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al_borland|6 months ago

In some cases your customers could be internal, not necessarily the customers of the company itself. I was very disconnected from external customers, but could make an impact on the internal customers (my co-workers), which is what I focused on.

This may not apply to all disconnected positions, but figured it’s worth mentioning.