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antongribok | 6 months ago

I opened a support case at 9:04 AM EDT. So far, no response yet.

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SV_BubbleTime|6 months ago

Maybe they don’t realize how important you are. This is a failure in their VIP program, imo they should expedite that over a bug that effects all users.

ocdtrekkie|6 months ago

For what it's worth the CEO responded to my support ticket once and I felt like a VIP.