[ikari_pl]

I've been submitting my dad's death certificate to Facebook for 4 years now. His account is still active and people still wish him happy birthday every year.

Facebook has a process for that. You have a dedicated proof, like death certificate, upload form, and the account is supposed to change into "in memoriam".

Their part of the process is not to give a shit.

[anigbrowl]

Send it to their legal department instead.

[junon]

This actually used to work well. I had to memorialize my ex boyfriend's (long time ago) profile. His mother was using it to spout scripture of homophobic nature, and message his friends acting like he was still around - to this day, I'm not sure to what end.

Once it was memorialized, I got the expected harumph message from her passed through the grapevine, and then never heard about it again. All it took was a link to his online obit from the local newspaper. Took maybe 3-4 days to process.

That was about 15 years ago, so it doesn't surprise me that program has fallen by the wayside since then.

[ryandrake]

What gets me is these tech companies are all just swimming in money, like swimming pools filled with gold coins, yet they probably only have one person doing this part time. Or just a mailing list where these requests come in and maybe someone gets off their ass to take care of it, maybe they don’t. Or they have some kind of automated system doing it that broke years ago and nobody is looking at the logs.

So many ways to say “we don’t care”

[pimlottc]

I just went through that process now. I had to sent them a death certificate four times but it seems like they have finally accepted it.