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florbnit | 6 months ago

> Pay me more to fix it, not my problem that your requests is failing.

If you are employed in a position where there is a defect in the product then you are already being paid. Imagine going to a restaurant and you get an uncooked frozen steak, and when you tell the waiter they tell you that since the cook will need to spend more time on it you now have to pay extra.

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throwaway290|6 months ago

Look at the price of the car compared to other electric SUVs. This is a mcdonalds type of situation. not a restaurant where you can request to cook a rare steak a bit more and not get charged extra

robinsonb5|6 months ago

Even in McDonalds if what they give you is defective they will replace it without question once you bring it to their attention.

If it turned out the door locks on the car were defective you'd expect them to be replaced under warranty. If the warranty had expired the situation would, admittedly, be a bit murkier - but you could still make a case that since the locks had always been faulty they'd be the manufacturer's responsibility.

Someone I used to work with had a car a few years ago on which the battery would mysteriously drain for no obvious reason. It turned out to be a defect in the infotainment system's firmware - and he was furious that he was expected to pay for the firmware update to fix it. (The car was long out of warranty, though.)