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Calling Their Bluff

90 points| 4pkjai | 6 months ago |anguscheng.com

89 comments

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ricudis|6 months ago

It's an excessively common scam nowadays that everybody is requiring an eVisa or electronic travel notice.

Fun story:

Once I was traveling to a country X that I was familiar enough with to know that thir governmental services web sites were awfully designed. We're talking about web design that would easily put Geocities to shame.

They had recently introduced an eVisa scheme that I have to complete.

Out of tirednes and being in a rush, I clicked at the wrong link. It gets me into a shiny, modern web page with nice graphics and a form to complete.

I instinctively think "WAIT! This is TOO nice for an official site!".

Then I look at the address bar, see an obvious scam-SEO URL, realize my mistake, and go back to search for the real one.

Which was as terribly designed as expected.

neom|6 months ago

I hear about this repeatedly with South Korea - just googled and sure enough the first result is a sponsored scam site.

haritha-j|6 months ago

You think this is bad? Try getting visa for Europe within the UK as a citizen of a 3rd world country. The official process is through a service such as VFS, which is the most painful experience I've had with any sort of service. There are very few appointments, all of which are blocked out by 3rd party bots, which means you need to pay a 3rd party twice as much to get any appointment. The VFS website is riddled with bot deterrents that actuall just deter humans, such as entering your password through a non-qwerty, randomised, on screen keyboard. If you call their helpline, you get charged for it. Everything is an upsell. You fill in a pdf form, print it out, give it to them and then they look at the printed document and type it back into their computer. There are literaly queues of people standing on the street outside their offices because they offer no seating, like the queues outside a club. Oh and you have to submit biometrics every single time, and therefore go in person for these apponitments that are impossible to get. I once had to submit my biometrics thrice in the same year for italian visa

Aissen|6 months ago

Going through VFS seems like going through one of those expensive third parties instead of direct. And each EU country has a different visa service AFAIK, so the procedure will in fact vary depending on where you are going. (not saying the experience is not horrible).

dcminter|6 months ago

Setting aside the scam aspect, I find it depressing that places that used to be visa free for residents of certain countries have now instituted visa-but-not-a-visa with a fee across the board.

Visiting the US from the UK I used to have to fill in the green "Visa waiver" form, but it was free, short, and blanks were handed out on the flight in. Now I must file an ESTA ahead of time and pay a fee. Visitors to the EU and UK (and even between the EU and UK) will have similar advance paperwork.

It feels like a huge step backwards with very dubious advantages compared to the unwelcoming "fuck you pay me" feel of the encounter. There's nothing I like more when choosing a holiday destination than filling in a multi page bureaucrat-designed form and paying a fee for the pleasure.

A minor blip in the greater scheme of things, but it saddens me.

postepowanieadm|6 months ago

There's a strange (for someone from Eastern Europe) zone around public services where shady individual thrive: like buying vignettes - you may buy "directly" from the state (nemzetiutdij.hu, eznamka.sk, edalnice.cz) or by some middleman that brings nothing to the process but has a ~20% commission.

mathieuh|6 months ago

In the UK this happens with tax rebates. For the vast majority of people your tax is calculated by HMRC and taken out of your pay and if they make a mistake you just tell them and they will adjust your tax code so you pay less/more tax until it works out.

Some shady companies set themselves up as middlemen and pocket a large proportion of the rebate when you can do it yourself in minutes through an online portal.

nicbou|6 months ago

In Germany there is also a strange zone where people bring sanity to government processes that have no business being this complicated.

qweiopqweiop|6 months ago

In Spain it's the same thing but for appointments for government services.

a3w|6 months ago

In Germany, we had a private company that offered a service no one needed to pay the household bill on public broadcasting.

If their SEO ranking beats the official site, they could confuse the hell out of people. (And I am told people do not use uBlock or Pihole everywhere, so paid ads would work, too.)

They seem to leave the market, perhaps due to being sued they cannot make a profit: https://www.verbraucherzentrale-niedersachsen.de/themen/kauf...

account42|6 months ago

> In Germany, we had a private company that offered a service no one needed to pay the household bill on public broadcasting.

At first I thought you were talking about GEZ itself.

BlindEyeHalo|6 months ago

Do people not use their own government as the entry point for visa applications? I just go to the website of the foreign office of my government which has a list of the requirements to enter every country in the world and what needs to be done and how. I have never started with a google search.

blitzar|6 months ago

Scam sites for visas rank higher on a google search than the legit ones.

aredox|6 months ago

This scam is everywhere: set up a website to "middleman" yourself into the application process of any online permit/certificate/authorization, make it look as similar to an official website as possible, game up your way to first place in search results through SEO, profit.

ricudis|6 months ago

It's not even illegal in many places. There are still a ton of legitimate lawyery/agency business outlets that do the same in physical form: They just complete forms for a hefty sum.

Sometimes they would also submit the forms / get the response back for you, which could be a real service in places where normally you would wait for a couple hours in a governmental office just to submit a form.

delusional|6 months ago

Isn't this abuse of the chargeback system? I was under the impression that chargebacks were for resolving otherwise unresolvable conflicts between the buyer and seller. Here the buyer didn't even attempt to get a refund from the seller before the chargeback.

antonkochubey|6 months ago

If it was, the merchant could dispute the chargeback. It is not a one-sided process. They did not even try because I assume they knew they would lose the dispute.

henry2023|6 months ago

In principle yeah, it’s an abuse of charge back. In practice, Visa, MC, and Amex will just refund you without even asking any question.

arwhatever|6 months ago

I wonder how much of a bright line can be drawn to distinguish these sites that charge to “help” you through some governmental process vs like TurboTax.

nicbou|6 months ago

My industry (immigration to Germany) has many of these services. The line is easy to draw: the cost should be proportional to the convenience it creates.

Basically, is it a service or an unlicensed toll booth?

rgovostes|6 months ago

I wonder how many people have paid for International Drivers Permits from scam websites. In the US these are only issued by AAA, and until recently they were only available by mail or in person, creating an opening for grifters to sell print-at-home PDFs.

(The concept seems outdated, and I've successfully rented cars abroad without an IDP at all. Also, isn't it weird that authority to issue these is delegated to AAA, and them only?)

lmm|6 months ago

IDPs are still very much useful and needed - short of the world agreeing on a single standard for what a driving license should look like, they're a lot more practical than expecting everyone to understand 192 different formats (and a few crazy countries like the USA even issue dozens of different license formats within the country). Delegating it to some random driving-related third party is slightly weird but not that weird (in my country they're done by the Post Office, which is arguably weirder, but I guess they also handle passport applications so it makes a certain amount of sense from that perspective).

dhsysusbsjsi|6 months ago

UK now charges £16 for Australians.

avh02|6 months ago

please take a look at what they charge people who have to go through a whole visa process (for me, it starts at 179 USD to _apply_ (which may be rejected))

excluding all the time i'd have to spend and documents I'd have to collect