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edarchis | 6 months ago

Visa application is riddled with scams. From the simple website that charges you twice the price to websites that will tell you that you were rejected and then fake your documents to get in with your name. So they're probably trying to see that you're not one of those web servers, a proxy for them or detect some known C2 channels.

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mrtksn|6 months ago

That would be quite clever for an incredibly horrible website. The other day my SO, who is a Turkish citizen, was filling up her visa application and after half an hour of meticulous form filling the system just kick her out. I think the session times out or something. If you haven't created an account or you haven't write down the current application ID everything is lost. In the process she was also directed to a non-.gov website for something during the process, I thought she was getting scammed but no.

It actually makes sense to have a paid service that makes this abomination less painful. Though they work with VFS Global for collecting the applications and relevant documents, the VFS Global itself is an abomination and doesn't help with the handling of the form filling anyway.

Recently EU streamlined the Schengen visa application process for Turkish citizens as those "visa agencies" that are the official agencies and the only way to apply for a visa for many countries don't actually help with anything and are scamming people by selling the "good hours" for the visa appointment on the black market. An agency was dropped for this and the scams by agencies were listed among the reasons to streamline the application process.

Both with US and EU people are losing scholarships etc. due to outrageous wait times that are sometimes are years ahead or there's an issue with the systems handling the applications.

I guess there must be an opportunity there to fix all this together with smaller stuff like handling transliteration and character encodings, I wonder if some of those scam site are not scams and actually help with it. An AI agent can be useful here.

gmueckl|6 months ago

I had to deal with the DS-160 multiple times over the year. I don't think you give justice to how bad this website really is. I have started to notice that these "timeouts" are very random. At the worst times, the session "times out" immediately after login.

These random logouts happens more frequently during certain times of the day and seems to follow a semi-predictable pattern. It is almost certainly tied to system load in some way.

Also, the site's HTML and JavaScript are bloated beyond hope for what should be a fairly simple set of web forms. And itnhas been thisnway since at least 2018 with exactly zero improvements.

rwmj|6 months ago

You might be making the assumption that the US wants to make the process easier.

AnotherGoodName|6 months ago

The VISA appointment scheduling site rate limits to a ridiculous degree these days. As in refresh your page within 10seconds and get a 429 error.

That's probably because of the fact that the appointments are near impossible to get, they only allow booking a few months out and it's always completely booked. So everyone was refreshing (or if clever botting) to get an appointment slot.

karel-3d|6 months ago

As I wrote elsewhere; they subcontract the bot protection to F5, an external company that I see for some reason a lot on old/horrible banking websites.

svnee|6 months ago

Hey, this is actually something I have a keen interest in as I'm fighting my government (as an MP) to drop those scammers where possible. Do you have any media links to send me about them selling the "good hours" on the black market?

Even if the US has a horrible visa system – as I can attest, despite only having to do it every 5 years – the EU countries could benefit from attracting talent by being more welcoming. So that is part of my mission as an MP and tech-entrepreneur. Any help and pointers is welcome.

sharno|6 months ago

Whenever I'm filling a long form on an official website, I feel like I'm racing against an invisible clock because of this session time out thing that happened to me countless times.

dansimco|6 months ago

I had this problem too last year. I found, at the time, it was the website was poorly managing the session in some browsers causing the timeout countdown to not be reset on activity. I had to find a windows computer and use microsoft edge I think (maybe it was chrome). But no browser on my mac would not have that issue.

dent9|6 months ago

> In the process she was also directed to a non-.gov website for something during the process, I thought she was getting scammed but no.

No clue if this specific instance if scam but such scams have indeed been done before

https://www.bbc.com/news/articles/cdr56vl410go

> According to Ablakwa, a locally recruited staff member and "collaborators" were allegedly involved in a "fraudulent" scheme whereby they extracted money from visa and passport applicants.

> It is alleged that the scheme consisted of creating an unauthorised link on the embassy's website to redirect visa and passport applicants to a private firm where they were "charged extra for multiple services" without the knowledge of the foreign ministry.

> Ablakwa added that the staff member "kept the entire proceeds" in their private account, and that the scheme had been going on for five years.

> Applicants seeking visas were charged unapproved fees ranging from almost $30 (£22) to $60 by the private firm.

paganel|6 months ago

The hard truth of it all is that both the US and (partially) the EU don’t want to make this easier because seeing as wanting “outside” people is now a political liability. You may want to adjust your expectations around that.

supportengineer|6 months ago

>> the system just kick her out

The "waterfall model" is a toxic way of thinking that pervades corporate management. Simplistic minds can't fathom any states other than "done" or "not done". Corporations are determined to crush the human soul. That is why it's not a progressive series of forms, saving your progress all along.

testdelacc1|6 months ago

Another data point - 5he Indian visa system is similar. The official website ending in .gov.in, which is hard to find, offers a visa for $10 and minimal hassle. The scam websites, with better SEO sell the same shit for $80. They’re just proxying your application to the real website and pocketing the difference.

It would be good if the Indian government could block the scammers but I guess it’s a lower priority for the moment.

sumedh|6 months ago

The scam websites are probably owned by someone who works in the Indian govt.

somenameforme|6 months ago

Not sure if this is the case for India, but I've experienced similar situations for other countries, but the 'scam websites' actually provided a real service - if you needed some ultra-urgent processing (like you only realized you needed a visa to this country before boarding a flight, once you were already at the airport check-in...) they were able to provide 30 minute approval, whereas the official site's accelerated processing was 24 hours.

So obviously the only way they could to this is with government contacts meaning the government themselves could already do it, but a lot of immigration stuff everywhere is full of people taking kickbacks.

bluGill|6 months ago

I found the real website, but the application never went through, always some issue. My boss told me which service to use and everything just worked. (I could expense that service so cost didn't bother me)

ChrisRR|6 months ago

I'm not too familiar with network side stuff. What would a port scan be able to detect that would indicate that you're a scammer?

Thorrez|6 months ago

Just a guess, but maybe a typical bot has a webserver, ssh server, some other servers running on the same machine, whereas a typical Visa applicant doesn't.

dns_snek|6 months ago

Huh, how do you imagine that would work? This "scan" is happening inside client-side javascript, delivering the file through a proxy wouldn't "detect" anything about the proxy.

JosephRedfern|6 months ago

I imagine it may not be a proxy in the true sense, but a headless browser that's "proxying" the application process rather than the network traffic itself.

alistairSH|6 months ago

Proxy is being used in the traditional sense here. It’s common for a business (scam or legit) to handle visa applications on behalf of customers.

actionfromafar|6 months ago

If the proxy scams are just a little clever, they'll run the proxy on an another IP.

1oooqooq|6 months ago

it's riddled with scams, and thinking any of this will detect any of the things you mention is very foolish, native and show a total lack of understanding of the scams. of you think using a proxy is essential for visa scam, i would even know where to begin to correct you.

it's one hundred per cent clueless privacy invasion. they are probably also opening ports via other means and using that for side channel ID like Facebook does.

just like any other documentation scam, the only weak point is on the "last mile" that's why you will always have a human interviewer.

the visa process is abusive and unpractical because people will work around any hurdle and their kpi will never be affected no matter how crappy they manage to make to whole process. or how many doge kids implement useless privacy invasion tech just because.