[matthewn]

For more on this -- and how Sears had everything it needed (and more) to be what Amazon became -- see this comment from a 2007 MetaFilter thread: https://www.metafilter.com/62394/The-Record-Industrys-Declin...

[fragmede]

The untold story, is the names of individuals fighting office politics that lead to that (not) happening.