[e808]

I agree whole heartedly. My aging father went through a process of trying to call in a repair/replacement on a oven on a extended warranty, and the level of run around and hoops he had to take to get them to process and actually perform the service was incredible, things like having to pull out the oven and take a pic of the serial number and send it via email to several addresses, pictures of the receipt, contract, etc. Its a good thing he kept good records. Eventually after several weeks of back and forth and 3 failed repair attempts, they sent him a check for the full amount for replacement.