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pjsg | 6 months ago

I got this notification (email subject "[ACTION REQUIRED] Third-Party Compromise Impacting Cloudflare Salesforce Cases"), but, as I'm a free user, I don't even have a 'Technical Support' option under the 'Support' menu dropdown.

Have other free users also received this email?

discuss

order

reassess_blind|6 months ago

Click the Support Dropdown > Support > Technical Support > My Activities

bstsb|6 months ago

if you've ever submitted a support case to Cloudflare then you got the email.

check https://dash.cloudflare.com/?to=/:account/my-activities

pjsg|6 months ago

That leads to a page saying "Cannot locate dashboard account"

I did find an email from Cloudflare in April 2011 (seven months after CF started to offer services) which was a response to a support request. I guess that things have changed in the intervening years so that the original link to keep track of my support request no longer works!!

I'll give them a break on this!