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bkorte | 13 years ago

So, your device hit an edge case bug. Why aren't you talking to Apple? They'll have a fix for it, get you to bring it in or send it in.

Worst case scenario your edge case cost you some data loss.

That certainly doesn't mean their products are no longer easy to use.

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acuozzo|13 years ago

> Worst case scenario your edge case cost you some data loss.

How is this __ever__ acceptable?

bkorte|13 years ago

I shouldn't have used the words data loss.

Of course it isn't, but he should have backups of his iPhone.

Wawl|13 years ago

Is it not possible to make backups of your iPhone ? (I do not own one).

eckyptang|13 years ago

a) Apple won't fix anything if you tell them from experience.

b) No data loss is acceptable. Any data loss is simply "product doesn't work".

duiker101|13 years ago

b is even worse, because it might be i had that data and it was important to me.

se85|13 years ago

b) No data loss is acceptable. Any data loss is simply "product doesn't work".

So Windows XP never worked for me because of all the blue screens of death where I lost data from time to time?

Consumer grade technology can and does lose data, too bad! but its the reality we have to live with for now until better hardware/software floods the consumer market that handles the data loss problem at an enterprise level.

In this day and age, if you lose data because you didn't take the necessary backup precautions, I don't see that as being Microsoft or Apple's fault, it's your fault!