[dabeeeenster]

From what I read, huge decisions were taken over whatsapp, particularly with regard to Covid policy. This wasn't "go for a pint, have a chat" type work.

If it was up to me, using whatsapp for ANY govt business should be an instant sackable offence. I don't conduct my company business on whatsapp. I conduct it on mainly slack and email. Its not hard.

[ses1984]

You don’t think most huge decisions are discussed over back channels in addition to or before moving to official channels?

[FridayoLeary]

Actually the entire theme of Yes Minister, one of the best parodies of how the government is run is that not a single important decision or discussion is had in a public forum. Many episodes involve burying particularly incriminating official records.