People don’t really use ChatGPT as a search engine replacement. It’s more about decision support, writing, and formatting tasks. That matches what I see at work: younger colleagues often use it for drafting text or templates, but not for “just looking things up.”
hawngyeedun|5 months ago
Some do, and they think that they are using it as a replacement. I've been doing research on its use among college students and I've heard firsthand that some of them (especially from students in non-STEM fields) think ChatGPT can be as useful as, if not better than, search engines at times for _seeking_ information.
You may be talking to a specific subset of the population, but once you branch out and observe/hear from broader demographics, you'd be surprised to learn about people's mental model of the genAI technologies.