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l1n | 5 months ago

(Anthropic employee, speaking in a personal capacity)

> I’m pretty surprised that Anthropic can directly impact the infra for AWS Bedrock as this article suggests.

We don't directly manage AWS Bedrock deployments today, those are managed by AWS.

> I can’t imagine the average person equates hitting this button with forfeiting their privacy.

We specify

> Submitting this report will send the entire current conversation to Anthropic for future improvements to our models.

in the thumbs down modal. Is there a straightforward way to improve this copy?

discuss

order

crazygringo|5 months ago

Sounds fine to me. I'm assuming it wasn't obvious to readers that there was a confirmation message that appears when thumbs down is clicked.

HoyaSaxa|5 months ago

Yes, I don't use Claude so I wasn't aware. I'm glad to hear it sounds like it is conspicuous.

HoyaSaxa|5 months ago

> We don't directly manage AWS Bedrock deployments today, those are managed by AWS.

That was my understanding before this article. But the article is pretty clear that these were "infrastructure bugs" and the one related to AWS Bedrock specifically says it was because "requests were misrouted to servers". If Anthropic doesn't manage the AWS Bedrock deployments, how could it be impacting the load balancer?

l1n|5 months ago

The load balancer container is provided to Bedrock, since it's part of our overall LLM serving system, but they run it.

pluto_modadic|5 months ago

"have a human take a look at this conversation (from {time} to {time})"