[shooker435]

Honestly this rep and/or the rep's management should be held accountable. This is an oversight that comes from end-of-quarter pressure but it doesn't make it excusable.

[ethbr1]

This. The fuckup sounds like it started on the Slack account team's end (or their sales leadership, if it was pushed from above), so that's where consequences should start.

[quickthrowman]

Agreed, someone had to meet their 3rd quarter goal and threw a Hail Mary at Hack Club. Shameless.