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arolihas | 5 months ago

The job isn't finished if a complaint has to go viral every time slack has an oversight and threatens to delete nonprofit chat data within 7 days. The comment you're calling unprocessed rage and tar-and-feathering just said it's more than a simple mistake. If anything your comments have been harsher to individuals.

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dang|5 months ago

Yeah I see how I could have given that impression, now that you say it. We do try to be careful not to single out or pile on specific users, but there's always more to learn about that.