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Ask HN: What type of CRM re u using?

1 points| orbanlevi | 5 months ago

I’m getting a bit fed up that there are a bunch of CRM systems, but I can’t tell which one to choose. Each of them tries to sell itself with something, there are new-generation ones and old veterans that have grown a bit too big. I can’t believe there isn’t a proper comparison where I can pick the features that matter to me and make a decision based on that. Not to mention that ever since, I’ve only been getting ads about CRMs.

I need a CRM within a small team 10-50, collecting informations about leads and manage emails / leads in one place. Reporting and analytics. Nice to have if has automation or workflows and can send marketing emails from them.

2 comments

kmnewman|5 months ago

Most marketers would start off with Hubspot in this scenario. Easy to use. Scales nicely. Zoho and Marketo are other options - but they get a lot of complaints as the company grows. In one circumstance I've used Mailchimp for a small team with limited needs. If needed - a Marking Ops person could help you create your martech strategy, implement and configure tools, set up automations and workflows.

orbanlevi|5 months ago

What about other alternatives like Attio? Twenty? Folk? These are the new kids in the block, no?