Many people would not have found this cleaner without Googling, reading reviews, etc. While that may not be an ad directly, it's part of the marketing budget. So what needs to change?
We've had markets for all sorts of domestic help for centuries before we had computers. Perhaps more relatable, think about how your parents might have found such help.
Before that, there were classified ads in papers. Those were lightly vetted by the local newspaper. Also, with a warrant, the police could generally track down the person that placed the ad, which broke a lot of bullshit scams. (Like house sitters that don’t exist, but are instead getting lists of people that will be out of town.)
That tells me that modern advertising isn’t making things more expensive, otherwise companies that spend money on it would be crushed by companies that stick with the old ways and can undercut them.
Yep. And sometimes a nearby independant contractor who advertises once or twice a week on Facebook or in the local newspaper is going to provide a better service experience than the one blasting TV commercials on the local channels.
The problem is that Google operates both the buy side and the sell side of the monopoly-scale ad platform. They're the only party in the transaction who sees what both parties are willing to pay (imagine on eBay knowing what everyone's max bid was), and sets the algorithm to maximize their take from all parties.
They've already lost the case with this, and are currently trying to prevent what needs to change: Google must be forced to divest large portions of its ad business to reintroduce competition in the marketing space.
>They're the only party in the transaction who sees what both parties are willing to pay (imagine on eBay knowing what everyone's max bid was), and sets the algorithm to maximize their take from all parties.
Is there any evidence of them abusing that knowledge? Or was the lawsuit over them having a monopoly and/or anticompetitive practices?
I live in an urban area. Most people I know have a cleaner. Most of those people, including myself, found their cleaner via word of mouth. No services, no googling, no ads.
I mean, the person is looking for a cleaner in their area. If all of the cleaning businesses in the area slash their marketing budget to 0, the author is not going to fail to find a cleaner. All the marketing budget is doing is funneling people who want cleaning to one cleaning company over another.
> All the marketing budget is doing is funneling people who want cleaning to one cleaning company over another.
Yes, and anecdotally I've heard of better experiences using services that do not appear on the top search results. The reason being that the top results have already captured the local market and so are less incentivized to respond quickly, accept the job or task, or offer a better rate. They already have their business and may not need yours.
>If all of the cleaning businesses in the area slash their marketing budget to 0, the author is not going to fail to find a cleaner.
You're right, they'll find whatever incumbent cleaner instead. A marketing ban is something that all incumbents would love, because they don't need to attract more customers whereas marketing is basically the only way that upstarts can get a foothold.
If a buyer has access to the stored knowledge of trusted peers--peers who have knowledge of trustworthy sellers--supply can meet demand without involving an arms race between predatory middlemen.
The modern web was designed by predatory middlemen who want a cut of transactions they otherwise have no business being involved in. It's a textbook case of rentier capitalism.
So what needs to change is that we need to identify the design decisions made by those middlemen, rip them out root and branch, and fix the gaps with something that takes as an input the trust graph of the users so that the only way the middlemen can stay relevant is to personally gain the trust of each user whose transaction they've gotten in the middle of, and we need to publish the result as a protocol, not a platform, so it can be used without us (the authors of the protocol) being at risk of becoming the problem we're trying to solve.
I don't get it, is google blocking people from making or requesting word of mouth referrals? Or are people switching to google ads because it's more convenient? It just sounds like you're using "rentier capitalism" to describe companies you don't like.
t_mann|5 months ago
hedora|5 months ago
Before that, there were classified ads in papers. Those were lightly vetted by the local newspaper. Also, with a warrant, the police could generally track down the person that placed the ad, which broke a lot of bullshit scams. (Like house sitters that don’t exist, but are instead getting lists of people that will be out of town.)
wat10000|5 months ago
Dlanv|5 months ago
People just don't want to do that
accrual|5 months ago
ocdtrekkie|5 months ago
They've already lost the case with this, and are currently trying to prevent what needs to change: Google must be forced to divest large portions of its ad business to reintroduce competition in the marketing space.
gruez|5 months ago
Is there any evidence of them abusing that knowledge? Or was the lawsuit over them having a monopoly and/or anticompetitive practices?
jghn|5 months ago
washmyelbows|5 months ago
accrual|5 months ago
Yes, and anecdotally I've heard of better experiences using services that do not appear on the top search results. The reason being that the top results have already captured the local market and so are less incentivized to respond quickly, accept the job or task, or offer a better rate. They already have their business and may not need yours.
gruez|5 months ago
You're right, they'll find whatever incumbent cleaner instead. A marketing ban is something that all incumbents would love, because they don't need to attract more customers whereas marketing is basically the only way that upstarts can get a foothold.
hedora|5 months ago
Reputation based platforms are pretty much the only way to go around here. (Yelp barely counts at this point.)
__MatrixMan__|5 months ago
The modern web was designed by predatory middlemen who want a cut of transactions they otherwise have no business being involved in. It's a textbook case of rentier capitalism.
So what needs to change is that we need to identify the design decisions made by those middlemen, rip them out root and branch, and fix the gaps with something that takes as an input the trust graph of the users so that the only way the middlemen can stay relevant is to personally gain the trust of each user whose transaction they've gotten in the middle of, and we need to publish the result as a protocol, not a platform, so it can be used without us (the authors of the protocol) being at risk of becoming the problem we're trying to solve.
gruez|5 months ago
I don't get it, is google blocking people from making or requesting word of mouth referrals? Or are people switching to google ads because it's more convenient? It just sounds like you're using "rentier capitalism" to describe companies you don't like.