[podnami]

Hey man, take a step away from the keyboard. Instead imagine the every day person. Would they rather click, scroll, swipe and pull out credit cards across multiple websites - or just ask their digital assistant to do it?

The defaulting to negativity will really eat some communities up from the inside.

[throwawa14223]

Chat windows and voice assistants are a terrible user experience for the average person. This doesn't change that.

[prawn]

I think there's a difference between a typical website chat window and how many people would use ChatGPT. The latter has tables, images and links which is enough to build up comparisons, order sheets and then ultimately have a format for confirming a purchase. I use it a lot for doing basic home construction comparisons (materials, volumes, etc) and could definitely see it getting to the point that it organised an order for me to submit, and eventually to where the submission and payment were within the chat.

A voice assistant doesn't give you that option to review, but maybe it'd work for ordering fast food. A small chat window could grow to work for simple purchases like takeaway food or small hardware, etc.

[lynx97]

I am not so sure about that. The modern web has become complicated/unusable enough that I can see a lot of people prefering a chat interface over having to click through this unholy mess. I might be biased, as I have to deal with accessibility ussues on a daily basis. However, there is a whole demographic we're currently leaving behind. There are a lot of people around who simply don't try to use the Internet to get things done, because they are overwhelmed with how it works. My mother doesnt even want to click on a YouTube link sent to her via WhatsApp, because she would leave the well-known app and have to deal with the web... However, I can imagine her using an agentic interface to get things done, although not right now, maybe in 2 years.

[thenanyu]

I don’t understand how you can make this statement in the midst of chatGPT being the fastest growing consumer app in history.

[ileonichwiesz]

That’s exactly what the folks at Amazon thought when they came up with Alexa. Have you ever bought anything online by asking Alexa to do it? Have you ever seen anyone else do it?

[Terr_]

I think the "every-day person" simply isn't wealthy enough to (persistently) care about that level of delegated convenience versus the risks of getting the wrong product or ripped off.

[GenerWork]

The fact that you're being downvoted over this is proof that people here work and live in a bubble. People value convenience and are willing to pay for it, and if OpenAI is able to advance convenience through these actions, they'll make billions.

[skydhash]

Does the average user does this? Granted, I’m not i. the USA, but does people really order that much on unusual websites?

[rudedogg]

You see negativity, I see disappointment that OpenAI isn’t trying to innovate, and instead hoping they can replay Google Search’s history for themselves