[jeffhwang]

> Also, passengers are probably going to start waking up to the realities of just how bad the air-travel experience in the US has become compared to so many foreign counterparts. If you want passengers to want your plane, design it without sardines in mind; People don't like being sardines.

I hope this is true. However, my sense is that the value chain is so elongated from aircraft designer/engineer/marketing/sales to the end customer (retail airline passengers) that those important signals are lost. Not to mention the financial incentives on the part of US domestic airlines to keep making the flight experience worse for end customers.

[Night_Thastus]

With rare exception, people just buy the cheapest ticket. They moan and complain about this or that, but they still do the same thing.

So, airlines structure and furnish accordingly.

[autoexec]

> With rare exception, people just buy the cheapest ticket

With rare exception people just buy what they can afford. If people had so much money that they could afford to fly first class and it wouldn't impact their budget very few would get the lowest price they can find knowing that their experience in the air will be miserable.

[sgjohnson]

> So, airlines structure and furnish accordingly.

By cutting the number of economy seats and increasing the number of business and first class ones?

Airlines don’t care about the economy traveller. They are there just to fill the space for a marginal profit.

[clickety_clack]

Maybe you want a small team of big people.