[lbotos]

#customer-incident-channel

Lbotos: okay @jane you are leading expert on problem y. Use this thread for your debugging until next sync

Lbotos: @phil your up for rebooting all the hosts. Ack this message and thread your work here. Please get started ASAP.

Lbotos: others, is there anything else that we need to get unblocked?

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By having one channel you can leave that open and can be up to speed on the overarching state easily. Otherwise, if I'm making subchannels I gotta make sure to invite everyone to the sub channel or switch to the “meta coordination channel” to get unplanned collaboration.

Threads have value.

[catlifeonmars]

It occurs to me that channels are just topics and it’s somewhat limiting to have a thread only belong to a single channel.