Launch HN: Simplex (YC S24) – Browser automation platform for developers

[marcon680]

Hi HN! We’re Marco and Shreya, founders of Simplex (https://www.simplex.sh/). We’re building all the infrastructure you need for modern browser automation – including remote browsers, steerable web agents, and more.

Here’s a demo: https://youtu.be/7KpWJbOcm1Y

We’re excited to be posting on HN again! Back in January, we Show HN’d the earliest version of Simplex (https://news.ycombinator.com/item?id=42704160). We’ve now spent close to a year working with real customers, forward-deploying into their codebases, and building web agent systems for them from the ground up to understand what it takes to get agents working in production.

We built Simplex because we started seeing a pattern: companies would initially roll their own Playwright/Stagehand web automation solutions. This worked fine in the early prototype stages, but they’d quickly get overwhelmed with technical challenges as they productionized automations across all the websites their customers use.

As they scaled, they’d have to build and manage:

- Chrome infrastructure: You'll need remote browsers, extension support, browser settings for anti-bot detection/stealth, and a hundred more small fixes.

- DOM parsing: We’ve seen many web portals have really weird quirks (nested iframes, shadow DOM elements, dynamic loading, popups, unstable selectors, etc..) that are hard to parse with traditional/existing browser agents.

- Agent context engineering: Website state, user prompts, system prompts, past actions all take up a massive amount of context. Without managing this, agents can get caught in loops or take wrong actions.

- Caching/reliability: No matter how perfect your prompts are, it’s hard to guarantee consistency without caching/deterministic actions.

- Login/2FA: Solve captcha, fetch 2FA from email/text/Google Auth, encrypt/decrypt credentials to access portals blocked by login.

- Automation management: You’ll have to store all your prompts, scrapers, and agents, and find a way to make them reusable if you have the same workflows across different portals.

- User interface: Creating new workflows + debugging can take time. You’ll have to find easy ways to expose this to your engineers to make the process more efficient when you have hundreds of automations to build.

Simplex is a proper solution that handles all of the above for you. We offer both an UI/dashboard (which is what we use even as technical developers) and an extensive API for customers who are using Simplex in their existing AI agents. Our dashboard/API docs are here: https://simplex.sh/docs. We’d love for you to check them out!

You can get started for free with Simplex at (https://www.simplex.sh/) (you have to register to prevent abuse since we’re giving you a remote browser that connects to the internet).

Our first users have been AI companies across different industries like accounting, logistics/transportation, customer service, and healthtech. We’ve seen them:

- Fill out prior authorization forms on medical provider portals

- Download hundreds of PDFs from grocer portals across the US

- Automate and scrape structured data from traditional ERPs like NetSuite

- Submit bids/shipments on logistics/TMS portals

- Scrape lawyer/doctor license information across public government portals

- And more!

We’re excited to see more use cases as we open up the platform – this is our first time doing self-serve.

Wanted to end with a quick thank you to HN. The feedback on our first Show HN gave us confidence to steer our product in this direction, and has deeply shaped the last year of our lives. We’d love feedback, especially from anyone who’s tried solving this problem or built similar tools.

Happy to answer questions and looking forward to your comments!

[themanmaran]

The Coupa portal is an amazing example because I've had to personally spend ~10+ hours clicking that new invoice button and retyping the exact same info.

If you want to set up monthly billing in Coupa, you just manually create 12 invoices and schedule them out. Each time you have to retype all the account information from scratch, and there are a few landmine buttons on the page that will clear all the forms and make you start from scratch. I can't imagine the thousands of human hours lost every year to just filling out fields in Coupa.

[marcon680]

Yes, it's a huge pain from what we've seen. That portal is actually running in production for some of our AR/AP AI customers, and getting browser agents to properly parse that page was difficult -- Coupa injects all the DOM elements through a JavaScript <script/> tag like 2-5 seconds after the page loads, non-deterministically. :)

[mrweasel]

How do you deal with abuse? We recently had to block all of Browserbase, because someone used their platform for AI training. Generally we're fine with scrapers, but we're not equipped to handle the amount of traffic that some of the browser automation sites can generate.

It really sucks to block an entire service, just because a few of its users can't control themselves. At the same time a lot of SaaS providers makes it impossible to report a single user/tenant and getting a paying user banned just isn't happening.

[marcon680]

Generally our use cases are completely different -- if a user is doing scraping, it's been structured scraping on a small (<50) set of sites where they need to be able to pull data from a website as if it was an API call, not as a way to web-crawl and get masses of training data.

We gate full access to the platform partially for this reason. We debated giving fewer than 50 free browser sessions, for example, and have already banned a few accounts from our self-serve today that were unidentifiable/"company accounts" without a legitimate web presence.

[pkiv]

Hey there! Founder of Browserbase here. If you're seeing any abuse from one of our customers we'd love to hear more. Mind sending more info to [e-mail]?

[_1tem]

What about hybrid automations or human-in-the-loop flows? We have automations where the human starts by logging in, then hands over to the agent. Some parts may even be Puppeteer automated. This also means the session may be long running, typically for months at a time and the agent needs to notify the human again if they get logged out. None of the existing browser automation platforms I have tried make this easy or cost effective, so we are currently trying to build our own. Would love to consider Simplex if this is solved.

[marcon680]

Could I ask why the flow starts with a human logging in? Is it because you're using their credentials and/or have some sensitivity around storing their credentials? Or is it something to do with 2FA (we handle 2FA)? Or are you just storing the session data after they log in so you can re-use it for those few months you mentioned?

Re: Puppeteer automation as part of the script -- we have a feature we wrote for one of our customers that we didn't promote to production where you can define a deterministic action in the dashboard that allows you to paste in JavaScript, but we're likely not to push that to prod anytime soon. Could you explain your reasoning for wanting to use Puppeteer still? We've generally seen customers fully switch over to Simplex instead of relying on their original Puppeteer/Playwright scripts -- since we have action caching, the underlying script (click on div locator with this div id, etc.) is pretty similar to what you'd get using Playwright.

[qafy]

I can totally see the value of agent driven flows for automating flows that are highly dynamic, poorly specified, error prone, zero shot environments, etc, but that doesn't seem to be at all what you are demonstrating here. Maybe your demos could show something more "challenging" to automate?

As someone who has spent a LOT of my time in my career working on browser automation and testing, speed and cost was always key. Even with existing programmatic tools like selenium, playwright, cypress, etc speed and headfull hosting costs were already big issues. This seems orders of magnitude slower and more expensive. Curious how you pitch this to potential customers.

[marcon680]

We've generally seen the "easy" flows not actually be easy. Workflows that have complex branching logic (shown when filling out the Aetna form in the first example in the video), structured scraping (the second example we showed in the video), and login/2FA/intelligent multi-agent scraping (shown in the last example in the video), are all things that are difficult to impossible to do with traditional automation libraries.

We also have an example of a complex, multi-agent workflow here that might be useful for you to look at: https://www.simplex.sh/blog/context-engineering-for-web-agen...

[qafy]

replying to myself here... I would be interested to see a more hybrid approach where an AI could step in to help retry / get past failures, or as a way of re-recording automation steps for a flow when something changes, but having AI in the loop for every action all the time feels wasteful at best.

[singlepaynews]

Commenting because I can't get everyone's email; if you're reading this thread and would be interested in an automation engineering conference please email me at mailto:[e-mail]

[jmpavlec]

Looks nice but that's a pretty steep increase from free trial to the lowest tier of 2500/month. Is there really nothing in between? Like a pay as you use plan?

[marcon680]

Currently no, it's just the three options (free vs. $2500/month vs. larger enterprise plans). We do usually offer 2-3 month ramp up periods for the $2500/month plans that are usage based.

To be transparent, we're an early startup, and a big part of that is user validation. We've been lucky to have companies as small as 5 people sign onto our $2500/month plan -- it shows some commitment on their side and helps us understand whether it's a real problem for our users. That's the same reason the $2500/month plan isn't self serve (you have to talk to us first).

We're definitely thinking of adding a pay as you go plan! But we aren't there yet re: our understanding of the market, if that makes sense.

[tnolet]

How are you different from Browserbase?

[marcon680]

From my understanding, Browserbase mostly provides remote browsers for their users. We also provide remote browsers, but with a lot more infrastructure on top (single/multi web agents, caching/reliability support, an agentic IDE/editor, etc).

[Jayakumark]

What models are used ? and whether user data is used to train ? Not seeing privacy policy or TOS page.

[marcon680]

Good questions! Will add these and put a data processors page tonight. We use Anthropic/OpenAI models.

[sandblast]

Unfortunately, you're name-clashing with SimpleX: https://simplex.chat/

[m_w_]

Homepage layout horizontally overflows <1000-ishpx wide to when it switches to mobile layout. Cool concept though.

[marcon680]

Will fix, thanks for flagging!