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vdfs | 4 months ago

But 20 years of regular purchases to the same address(es) is easy for them to verify

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qcnguy|4 months ago

Yes but so what? All that proves is the account is aged. It doesn't prove it's not been taken over or sold. People move pretty regularly or order things for friends/family, a change of address doesn't mean anything.

stanski|4 months ago

So they sold their account to a fraudster who also moved into their old address? Sure, it's possible but now verging on the ridiculous.

They can use common sense for the refund. They are just choosing not to.