[heelix]

Just having to deal with getting the wrong item - something more expensive shipped, though it was not the item I was actually after. Did not take the wizard past the return instructions where they would charge me the amount, but no information on the return. For a $15 item, I'll keep the $20 package they shipped me -- not going to deal with their mistake if it is going to cost me to help them fix the issue.

Biggest issue is the shipping. The primary reason I had prime was the shipping - and I swear, only a small fraction of packages ship anywhere near the published date.