[blincoln]

Amazon hasn't done a great job of packing for item protection in ~20 years. I honestly don't remember now if they ever did, and I was buying books from them in the late 90s.

In my experience, small single items will usually go in padded mailers, which are the most effective option they seem to offer.

As soon as the item or shipment is big enough for a box, all they've done for as long as I can remember is add enough packing material to fill any empty space, so that items in the box are less likely to bounce around inside the box, but offering no protection against situations like the box as a whole being dropped onto a hard surface.

I stopped ordering hard drives from them about twenty years ago because they refused to pack them safely enough for UPS or FedEx standards.