top | item 45498123

(no title)

bonecrusher2102 | 4 months ago

I agree - this is the right take. Spend a little extra because your customers REALLY care.

discuss

order

programjames|4 months ago

I think the take is: If 100k people watch the episode, spending $200 more for higher quality subtitling comes out to... a whopping 0.2 cents per person (per episode). Let's just say that would cost an extra $1/month per person. Are they price sensitive enough that they won't go to a competitor that's a few dollars more expensive per month if it has better subtitles? I don't know, but maybe some manager believed they were, and thus it was worth it to make the subscription a little cheaper.

varenc|4 months ago

> Are they price sensitive enough that they won't go to a competitor that's a few dollars more expensive per month if it has better subtitles

Outside of Asia, Crunchyroll is a de-facto monopoly on legal anime. From the article, 70% of new releases are exclusive to Crunchyroll. They're not losing customers to platforms with better subs, because customers have no alternative.

(Besides pirating, but I assume the golden age of Tier 1 fan subs is over)

chii|4 months ago

i think you've counted it in a way that makes it sound cheap, but in reality isnt.

$100k per month is extra revenue, if they do a half-assed job. A customer actually has no competitor to move to - crunchyroll has a defacto monopoly (barring piracy).

The price of the subscription is already adjusted to be the maximum of what the market would bear for maximum revenue - presumably raising that price higher would lead to lower subscribers and revenue.

FooBarWidget|4 months ago

Why is the $1 added to the subscription cost? They don't redo the subs every month. It's developing subs once and then enjoy the benefits forever. It should be a cost that's amortized over something.

Loocid|4 months ago

$1/month extra cost on $16/month of revenue is very significant though.

matheusmoreira|4 months ago

> Are they price sensitive enough that they won't go to a competitor that's a few dollars more expensive per month if it has better subtitles?

They should probably consider that this competitor is actually mpv playing the DRM-free blu-ray quality fully subtitled mkv files obtained for a grand total of zero dollars from organized groups of people who simply care about anime to an absurd degree.

"Paying customer" is a synonym for "fool" in this context. Paying for inferior products is just foolish. It is damaging to one's self-respect. It is even more damaging for the reputation of the corporation. A bunch of fans regularly put them to shame by releasing better products on a daily basis. That's just pathetic.

fhd2|4 months ago

I don't believe managers can operate with that kind of precision. I don't know how they'd execute the "let's spend 200$ more" idea. You're either in a quality or in a cost reduction mindset usually, these are _really_ difficult to mix for management. I know I've tried :) When you even bring up how long something takes, that can already have adverse effects on quality without you actually decreeing anything.

subpariaH|4 months ago

I just wish that there were versions of closed captioning that were fan-made and kept. There are movies that I watch over-and-over again that have bad subtitles, and I can do nothing about it. This is a travesty for the hearing-impaired, and the only good thing about it is that on occasion a film may have Easter eggs in their subtitles or things from the script that didn’t make it into production.