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smugglerFlynn | 4 months ago
For example, all of the goals quoted below are parametrized and tracked by most of large & mature companies, oftentimes daily, through NPS, cost/profit analysis, and many other "legit but inefficient" tools:
> Note that “shipping high quality software” or “making customers happy” or even “making money” is not on this list. Those are all things tech companies want to do, but they’re not legibility.
There is a premise that closing a blind eye on these makes companies "less efficient", but evidently there are large companies that do track achievement of such goals, and there are small companies that don't.There is also insider information appealing as evidence ("Any practicing engineer knows how ridiculous this is.”), mocking ("Are they stupid? No.”) and survivorship bias (treating most small companies as "more efficient” by default) among multiple other rhetorical tricks and anecdotes. It captures the frustration engineers feel in large orgs, but then inflates that into a universal theory of how all companies operate.
johnbcoughlin|4 months ago
smugglerFlynn|4 months ago