[Crosseye_Jack]

No need to blame the user for the companies actions.

Company enacts policy enforced on them by law, for example requiring proof that a user is above the age of 18 to be able to use a channel where other users may use naughty words (The Horror!!!).

User struggles to use the automated age check system (I used the "guess age by letting an AI have a look at a selfie" method and it was a pain in the ass which failed twice before it finally worked) so does what is recommended and make a support ticket. [0]

User, relying on the published policy that Discord will delete ID directly after being used to to the age check [1] decides they wish to remain to have communication with their online friends uploads their ID.

Discord then fail to honour their end of the deal by deleting their users documents after use, and then get breached.

Full blame is on Discord for poorly handling their users data by their 3rd parties, and on the Governments forcing such practices. Discord should have their asses handed to them by the UK's ICO.

Sure, us geeks can and will use self hosted systems and find ways to avoid doing ID checks, but your avg joe isn't going to do that.

Hopefully cases like this will help with the push back on governments mandating these kind of checks, but I see the UK government just falling back to "think of the children" and laying all the blame on Discord, (who are not without fault in this case).

[0] https://support.discord.com/hc/en-us/articles/30326565624343...

[1] https://support.discord.com/hc/en-us/articles/30326565624343...

[Hawxy]

> Discord then fail to honour their end of the deal by deleting their users documents after use, and then get breached.

This wasn't documents uploaded via the automated ID checker, it was users manually sending ID documents to support in order to appeal an automated age decision.

[ryandrake]

> User, relying on the published policy that Discord will delete ID directly after being used to to the age check [1] decides they wish to remain to have communication with their online friends uploads their ID.

This is the part where the user has to take at least partial blame. You have to be utterly stupid (or at the very least way too sheltered) to believe a statement like this from a company, especially when there are zero consequences to the company for lying about it or negligently failing to live up to their policy.

[Crosseye_Jack]

In the UK we have the ICO (https://ico.org.uk/) who have the ability to fine companies who fail to live up to their data retention polices and/or fail to take adequate security measures to prevent or contain a serious personal data breaches.

If the UK Government are determined to enforce companies having to validate user ID's to use the company's services, then the government better well be determined to enforce our data protection laws too. Governments can not have it both ways (esp as the UK government also want to role out new digital IDs that will need to be checked when getting a new job), demanding users hand over ID to access services but not kick butts when those services fuck things up is just idiotic (Ok its the government, they make being idiots a profession), but that's not the fault of the user.

I'm mad at both Discord (for not securing their customers data inline with their published polices), and at the government (for forcing them into collecting the data in the first place, if Discord didn't have the data to begin with it can not be exposed).

But I can not be mad as users of a service, who though no fault of their own just wished to continue to be in communication with their friends and were faced with the no-win choice of providing ID or being denied access to a communication platform.

(just to be clear, I was not breached in this leak so I'm not being salty about the leak, but I see the point of view of the avg user because I see how the avg person uses the net every day.)

[Forgeties79]

You don’t remember what it was like to just not think about this stuff too much because all our peers weren’t either.

How many of us freely and gleefully gave our info to Facebook, Google, etc all through the 2010’s? How many continue to?

[rs186]

Nobody believes the policy or even cares about the policy. They need to use the service, because everyone else is using the service, and they don't have a choice. Plain and simple.

[jamwil]

Pure victim blaming.