[mkrishnan]

Interesting. Congratulations on the launch. How do you differentiate from other solutions?

[kaansarac]

thanks! we are building multi-platform agent that connects all channels to the same agent. phone, email, webforms, marketplace leads and soon to be social media and chat apps. So it's an all-around agent managing all channels. what do you think about it? is it a good strategy?

[mkrishnan]

Interesting, how do you handle abuse and security?