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clan | 4 months ago

The arrogance is not that they think they're the center of the universe. It is much worse.

I hear a lot of talk about how much pain you can inflict on people and how to extract the most value from that. Last I heard it was from a couple of media types discussing radio commercials. No care for their actual product for the end user - but an evaluation of how much people would suffer before tuning away.

Actual professional pride and care is sooo last century.

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svachalek|4 months ago

Sadly. It's like how modern bridges can be built with less materials than old ones, now that we can calculate precisely the minimum we use pretty much exactly that. Things have gone exactly the same way with consumers over the past 30 years, businesses have learned exactly how badly they can treat you and step up to that line at every opportunity.

throwaway48476|4 months ago

Bridges are public goods. If the public spends less on material they can afford to build additional bridges and create value for more people.

HWR_14|4 months ago

Those two discussing it probably felt a great deal of professional pride they can get the volume to within a tenth of a decibel of the maximum tolerable volume before someone changes the channel

throwaway48476|4 months ago

I call it the 3M strategy. Misery Makes Money