[bfgeek]

> "At this point, the engineers in Australia decided that a brute-force approach to their safe problem was warranted and applied a power drill to the task. An hour later, the safe was open—but even the newly retrieved cards triggered the same error message."

What happened here (from what I recall) was far funnier than this does it credit.

The SREs first attempted to use a mallet (hammer) on the safe (which they had to first buy from the local hardware store - don't worry it got expensed later), then after multiple rounds of "persuasion" they eventually called in a professional (aka. a locksmith) who used a drill+crowbar to finally liberate the keycard.

The postmortem had fun step by step photos of the safe in various stages of disassembly.

[zatkin]

What are the chances that the photos could be shared?