[le_isms]

It would be nice to have an explanation of what Keen.io does in the article. Actually, even after browsing your site I still don't have any idea what you guys do, besides collect data and visualize it. There also doesn't seem to be any indication of -how- you guys do visualization. It's hard for me to think about pricing for your service when I have no idea what you offer.

[dorkitude]

Good point. We're not released yet, and there are probably < 100 people who have a good enough idea of what we're doing to really dig in and give us feedback

We'll edit the blog post to add a bit more background

update:

here's the working copy:

--

We make three kinds of APIs:

  -data collection APIs
  -data analysis APIs
  -data visualization APIs

For instance, if you had a social-local-mobile shopping app for the iPhone, you'd probably want to insert a rich event into Keen every time a user does one of the following actions: opens the app, does Facebook connect, likes/comments/shares an item, adds an item to their shopping cart, and completes a checkout. You send us this data using the collection APIs (https://keen.io/static/docs/data_collection/data_collection....)

Once your app is sending us stuff, your product manager may ask you to make her a little analytics dashboard, so she can agonize over it every morning. For instance, this dashboard could have answers to questions like "How many people opened the app each day over the course of the last week?" That question (and many way more advanced ones) can be answered using one of our analysis APIs (in this case, the Series API https://keen.io/static/docs/data_analysis/series.html)

Finally, suppose a few weeks later she's tired of staring at numbers and wants to see this information graphed visually in a line graph. That can be done using our visualization APIs (not yet released).

[rgraham]

I think the what here might be less important than why for pricing. It's easy to get a sense of your platform from your website, but who is your target customer and why are they paying you? Does this save them time? Money? Make them money? Got any scenarios or customer sketches?