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Amazon confirms 14,000 job losses in corporate division

379 points| mosura | 4 months ago |bbc.com

521 comments

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[+] phoe-krk|4 months ago|reply
These aren't "job losses", these are "firings". They aren't unfortunate accidents of external origin that happened to them, they are conscious internal decisions to let people go.
[+] andsoitis|4 months ago|reply
> These aren't "job losses", these are "firings".

While both terms mean someone no longer has a job, they differ in cause and implication.

Firing is when employer terminates someone for cause, i.e. employee did something wrong or didn't meet expectations. Job loss is a broader term, simply means the person no longer has a job, for any reason, but typically layoffs, downsizing, restructuring, plant closure, or being fired.

So I'm not really upset about saying job losses in this case rather than firing, because the employees who lost their jobs didn't do anything wrong and I think it is useful to be able to distinguish.

The phrase that DOES irk me is "let go" vs. "fire". Now that is a weasel phrasing.

[+] latexr|4 months ago|reply
I was just thinking the same, this is quite the weasel wording. Not only the “losses” but the passive voice. As if Amazon is a person who walked to work one day and realise it has a hole in its pocket from which thousands of jobs fell off. “Oh well, these things happen, not my fault and nothing I can do about it”, Amazon says as it shrugs its shoulders and whistles down the factory floor with a skip in its step.
[+] anonymous_sorry|4 months ago|reply
There's an interesting asymmetry in language in this area.

Jobs are "created" by a company or an industry.

But they never seem to be "destroyed", instead they are "lost".

If the company starts hiring again, they're "creating" new jobs, not "finding" the ones they were careless enough to lose.

[+] motorest|4 months ago|reply
> These aren't "job losses", these are "firings". They aren't unfortunate accidents of external origin that happened to them, they are conscious internal decisions to let people go.

This. They also make it their point to send the message this particlar firing round is completely arbitrary and based on a vague hope that they somehow can automate their way out of the expected productivity hit, and that they enforce this cut in spite of stronger sales.

[+] lexszero_|4 months ago|reply
"Letting go" belongs in the same HR phrasebook. They didn't ask permission to quit and the company were so generous to let them, the initiative was from the other side.
[+] coliveira|4 months ago|reply
There is so much stupidity to unpack here. They say they need to use the opportunity provided by AI. However, what kind of opportunity is that requiring them to fire people in order to use it? Is AI making them more efficient or less efficient? If it's making more efficient, why they need to lay off all these people who are getting more efficient? So that other companies will pick up the workers they spend so much time to train on their systems, and replicate the same technologies elsewhere?

I think these companies have lost all their brains and there is a stupid AI system making bad decisions for them. I also fully expect these companies to lose their shirt to smarter companies in the next few years and decades.

[+] otikik|4 months ago|reply
Jeffrey Bezos: All those jobs will be lost. Like tears in the rain.
[+] reassess_blind|4 months ago|reply
Companies have no incentive to employ as many people as possible. Really it’s the opposite, make as much money as possible, while paying as few employees as possible.
[+] maxehmookau|4 months ago|reply
100%. Amazon hired 14,000 people, and now it's firing 14,000 people it no longer wants on its payroll. Plain and simple.
[+] heresie-dabord|4 months ago|reply
From the CNN report [1]:

---

Al won’t just effect change at Amazon, Jassy said. AI "will change how we all work and live," including "billions" of AI agents “across every company and in every imaginable field." However, much of this remains speculative.

"Many of these agents have yet to be built, but make no mistake, they’re coming, and coming fast," Jassy said.

---

[1] _ https://lite.cnn.com/2025/10/28/business/amazon-layoffs

[+] gniv|4 months ago|reply
They are neither. They eliminated 14k roles. Employees have 90 days to find new roles. It remains to be seen how many end up being fired.
[+] jalapenos|4 months ago|reply
They just have to look harder and they'll find those jobs they lost.
[+] seydor|4 months ago|reply
Is there a difference?
[+] JKCalhoun|4 months ago|reply
> let people go

Or, as you said, firings.

[+] JCM9|4 months ago|reply
To be clear, it’s worse. Read the press release carefully:

1. 14k was the net change in “corporate headcount” which is PR puffery speak saying they’re firing a lot more but when you net out folks let go slotting into open roles elsewhere the net change today would be a 14k reduction

2. It also says that “looking ahead” “we expect to… find additional places we can remove layers, increase ownership, and realize efficiency gains.” That’s PR puffery speak for “there will be more layoffs coming soon.”

Amazon has really struggled under Andy Jassy’s tenure as CEO. Innovation has slowed, and there were huge misses on areas like AI.

What’s happening today also isn’t the result of “pandemic overhiring” or “AI efficiencies” but the cleanup of big messes that developed on the watch of present leadership. Andy Jassy preaches about company culture and efficiency but the culture went to crap and the company became bloated on his watch so…

Amazon likely needs new leadership to get it past the Andy Jassy chapter and move to a new phase of innovation and growth. It basically needs to replace its present Balmer with a Satya.

[+] blenderob|4 months ago|reply
> there were huge misses on areas like AI

Honest question. What could they have possibly gained from AI? What did they miss out on by not getting into AI?

[+] strict9|4 months ago|reply
>It basically needs to replace its present Balmer with a Satya.

You had me all the wya until this line.

[+] tinyhouse|4 months ago|reply
First, Andy led AWS to what it is today.

Second, Amazon had a problem before Andy took over. Way too many managers and incompetent people in very senior levels. The fact that he's doing something about it is a good thing for Amazon. You don't become a CEO of a behemoth such as Amazon and expect to show impact within 6 months. It takes years.

In terms of AI, they did invest in Anthropic early on and are a significant stakeholder. That's critical since Anthropic is a trillion dollar company in the making and they trump everyone in enterprise AI. They are much more likely to succeed with smart partnerships than doing their own thing.

[+] johnnyanmac|4 months ago|reply
>What’s happening today also isn’t the result of “pandemic overhiring” or “AI efficiencies” but the cleanup of big messes that developed on the watch of present leadership.

It's the result of economic headwinds and companies switching to maintenance mode. Except whever they can sell "AI" in their initiative. And of course, add in a healthy dose of outsourcing under the hood.

[+] willsmith72|4 months ago|reply
Yeah that was my read too, I'm anticipating more rounds over the next few months
[+] marcusb|4 months ago|reply
Once a company moves on to recurring, large-scale layoffs justified by vague corporate Mumbo-Jumbo, I think it is safe to assume it is a "day 2" company.
[+] JCM9|4 months ago|reply
The original shareholder letter said the company wouldn’t pander to Wall Street or focus on short term improvements. It’s now slashing jobs a few days before earnings to try and placate Wall Street since it can’t grow via innovation. That’s all the proof you need to see that Amazon is now in full “Day 2” mode.
[+] VBprogrammer|4 months ago|reply
I'm not really sure how this fits with Amazon's corporate culture. I thought all of the dead wood good pip'ed out of there on an ongoing basis.

If people are surviving that then who are are the people being ejected? Unprofitable areas or new products which didn't pan out?

[+] JKCalhoun|4 months ago|reply
Or they know something that the current Administration does not (or is withholding)? Maybe it's time to buckle up for a coming economic storm.
[+] onlyrealcuzzo|4 months ago|reply
Don't worry, when ZIRP returns, they'll be a day 1 company again.

People mistook ZIRP for genius for 25 years.

[+] EasyMark|4 months ago|reply
I think stuff like this will eventually pull Bezos back in.
[+] johnnyanmac|4 months ago|reply
Is there any non-day 2 company in this day and age? Seems like everyone's laying off en masse. Even the job reports can't hide it.

If you're not working in nursing the flux of retired Baby boomers you're either already rich or on unsteady ground.

[+] TallGuyShort|4 months ago|reply
From: https://www.aboutamazon.com/news/company-news/amazon-workfor...

> we want to operate like the world’s largest startup

This is a phrase I hear repeated by leadership a lot, and it's usually code for "why doesn't everyone else just make the business grow faster?" It is almost always, as in this case, followed by statements that suggest they don't understand what is actually different about the way a start up functions and why they stopped operating that way at some point in the first place.

[+] mwt|4 months ago|reply
Much like the classic "our department in [big company] works a lot like a startup"
[+] LFchv|4 months ago|reply
Sounds like some marketer got tasked into trying to convince a group of people that the company is looking at aggressive growth and unrealized markets for as long as they are willing to entertain that delusion.
[+] baggachipz|4 months ago|reply
I worked at AOL back when they did quarterly "staff reductions". They would go and hire lots of them right back; it was an accounting trick. Never mind the fact that families were affected and employees were constantly stressed near the end of every quarter. Those things don't matter, quarterly numbers do when growth has stalled.
[+] redwood|4 months ago|reply
This is a reflection of 1) compensation has come down since the ZIRP era at least in some roles and 2) it's a hirer's market.

This means companies see an opportunity to bring compensation down.

I wish employees would instead have an opportunity to sign up for lower salary. For whatever reason you just don't see that happening anywhere

[+] stoneman24|4 months ago|reply
From the article, Amazon has 1.5 million employees across offices and warehouses. With about 350,000 corporate employees in executive, managerial and sales.

So that’s about 4% of the non-warehouse staff. What’s their normal staff turnover rate per year?

I wonder if it’s another staff reduction (cos we over hired and want to remove people who didn’t impress) under the cover of improving business productivity using AI

Hat tip to raziel2p who was going down the same in thier comment

[+] raziel2p|4 months ago|reply
> The company has more than 1.5 million employees across its warehouses and offices worldwide.

> This includes around 350,000 corporate workers, which include those in executive, managerial and sales roles, according to figures that Amazon submitted to the US government last year.

So roughly 4% of jobs in Amazon's corporate division disappeared. Not to downplay that the world/economy is in a bad state, but I don't think this is very catastrophic.

[+] code4life|4 months ago|reply
It really feels like we are in the middle of a recession.
[+] lapcat|4 months ago|reply
https://www.aboutamazon.com/news/company-news/amazon-workfor...

By the way, could Amazon not even bother to proofread a mass layoff announcement? "We’re convicted that we need to be organized more leanly"

At least we know this was written by a human, because an LLM probably wouldn't make that mistake. Maybe they fired the proofreaders already.

[+] deaux|4 months ago|reply
> because an LLM probably wouldn't make that mistake

To be fair, an Amazon model might, so if they're using those.. /s

[+] elric|4 months ago|reply
You would think that a company that's making some 50 billion in profits every year would be able to find something useful to do for those 14k people.
[+] evertedsphere|4 months ago|reply
Our thoughts and prayers are with everyone affected by this unfortunate corporate-involved job loss incident at this time.
[+] dangus|4 months ago|reply
Q3 results [PDF]: https://s2.q4cdn.com/299287126/files/doc_financials/2025/q2/...

Numbers are all in the black and up year over year and compared to previous quarter.

Double digit revenue growth in both retail and AWS.

Often I wonder whether corporate leaders took any kind of logic class in college or if they just have a fetish for harming people for no reason. Either that or whatever business school they went to believes that poor customer service and bad products increase revenue.

[+] jerojero|4 months ago|reply
So we'll probably start seeing other companies do their firing cycles again.

I guess this has just become kind of a feature of our times.

[+] josefritzishere|4 months ago|reply
The unemployment rate in the US is climbing. If you look at a 5-year curve, it looks like nothing. But if you look at a 3-year window it's devastating. Seeing the highs of 2003 and 2009 it seems likely that it will continue to climb. https://fred.stlouisfed.org/series/UNRATE
[+] sysashi|4 months ago|reply
Apparently they let go some (or all?) of the AGS (amazon game studios) and putting New World (mmorpg game) on maintenance mode. This game currently has around 30-40k concurrent players on steam and probably as much or more on consoles. I feel bad for people got fired and gamers (myself included). I really like that game
[+] torginus|4 months ago|reply
My personal question is aren't managers in AWS technical people? Can't you offer them IC positions?
[+] axus|4 months ago|reply
Wasn't technology supposed to enable workers to do more, instead of doing the same with less?
[+] geff82|4 months ago|reply
Yeah, finally 1-2 billion profit more on top of the 68 billion they already generate.