My Samsung computer monitor is also the stuff of nightmares. Same story: useless "smart" UI features. I'm told I can use it as a dozen different things. But it sucks as a computer monitor.
My Samsung 4k 240hz OLED monitor has an absolutely gorgeous panel but if I knew I'd need to connect it to the internet and run a PYTHON script to disable some of its "features"[1] I probably would have gotten a similar LG display instead.
That makes me sad. Many, many years ago I had a 17" Samsung CRT. It broke within the warranty period. I called their support and explained the problem. They asked for my receipt. I didn't have one, but I told them that the sticker on the back said it had only been manufactured 9 months ago, so it had to still be under warranty. Their support person agreed. They checked their inventory and found that they were out of stock on that model, and asked if I'd be OK with them upgrading me to a 19" CRT. Sure!
I was fiercely loyal to them for a lot of years after that experience.
I got their monitors from the "before" they bunged smart into everything. 2 x 4K from 2016/2017. These things refuse to die and the picture is still good.
Unfortunately all of my relatives love their phones.
pfych|4 months ago
[^1]: https://pfy.ch/programming/disable-samsung-game-bar.html
deltaburnt|4 months ago
kstrauser|4 months ago
I was fiercely loyal to them for a lot of years after that experience.
LogicHound|4 months ago
Unfortunately all of my relatives love their phones.
SoftTalker|4 months ago