[cyptus]

AFD is down quite often regionally in Europe for our services. In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+.

[RajT88]

Spam those Azure tickets. If you have a CSAM, build them a nice powerpoint telling the story of all your AFD issues (that's what they are there for).

> In 50%+ the cases they just don‘t report it anywhere, even if its for 2h+.

I assume you mean publicly. Are you getting the service health alerts?

[tomashubelbauer]

CSAM apparently also means Customer Success Account Manager for those who might have gotten startled by this message like me.

[psunavy03]

Some really unfortunate acronyms flying around the Microsoft ecosystem . . .

[nijave]

Back when we used Azure the only outcome was them trying to upsell us on Premium Support

[cyptus]

in many cases: no service health alerts, no status page updates and no confirmations from the support team in tickets. still we can confirm these issues from different customers accross europe. Mostly the issues are regional dependent.

[cyberax]

> CSAM

Child Sex-Abuse Material?!? Well, a nice case of acronym collision.

[alias_neo]

Where do these alerts supposedly come from? I started having issues around 4PM (GMT), couldn't access portal, and couldn't make AKV requests from the CLI, and initially asked our Ops guys but with no info and a vague "There may be issues with Portal" on their status page, that was me done for the day.

[llama052]

I got a service health alert an hour after it started, saying the portal was having issues. Pretty useless and misleading.

[nevf1]

This is the single most frustrating thing about these incidents. As you're harmstrung on what you can do or how you can react until Microsoft officially acknowledges a problem. Took nearly 90mins both today and when it happened on 9th October.

[cyptus]

so true. instead of getting a fast feedback we are wasting time searching for our own issues first.

[hallh]

Same experience. We've recently migrated fully away from AFD due to how unreliable it is.