[MerrimanInd]

> I hope you can see why _genuinely_ “free, forever.” is in our best commercial interests, long-term.

I actually can't but I'd welcome hearing more about the strategy. I suspect what you're alluding to is maybe an open-core model? Generate free value for the entire ecosystem and then capture a portion of it with value-adding paid features? I'd be interested in that but I don't see where the FOSS layer is here.

> I hope we don’t let cynicism prevent mission-driven companies trying to do good and customer-positive things from succeeding

I also want to do mission-driven and moral work in the tech industry but I think there may be a disconnect between how the general population sees the tech industry and how it sees itself. This is my motivation to make these comments; not to be antagonistic and unpleasant for no reason but to attempt to hold up a mirror and show the tech industry the crisis of confidence that it faces. It would be like Philip Morris - after decades of subverting science and pushing cigarettes - launching a vape and expecting to receive the benefit of the doubt that the product has no downsides. Gone are the days of Silicon Valley being the warm and cuddly companies saving the world from their beanbags and open concept offices.