[stoneman24]

The article details the story of a business that tried to change their address in NZ. Thier documents (while correct to NZ) didn’t match the criteria of Wise and then Wise effectively closed the account. The support and appeal process was basically nonexistent and even by the end article it is unclear that the business owner were even able to retrieve the funds in the Wise accounts. Also the author’s personal account with Wise was also closed.

I hope this is a very brief overview of the article, which I would encourage people to read. In speaks to the huge imbalance in power and accountability in dealing with some companies