I've had good experiences with Wise but jesus this is a nightmare, it looks like their customer service is crooked. It's a shame that such a great company can be so inflexible and let this type of situations fly.
I don't think their customer service is crooked, but their customer service is tailored to making sure they meet the exact letter of the laws and regulations they operate under and if it means they lose customers, that's better than a large fine (or whatever the penalty is)
Most fintech customer service is cooked. If someone is doing X cheaper, it's likely because they are cutting costs somewhere and customer service is easy place to do it.
Johnny555|4 months ago
stackskipton|4 months ago