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outlore | 4 months ago

Remember when they shafted the free plan, laid off some good people and redesigned their website to look like some garish notepad? Pepperidge Farm remembers...

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impulser_|4 months ago

Yeah, and they became an actual profitable tech company which is extremely rare today.

bigyabai|4 months ago

Wanna say I heard someone defend Oracle with this line of logic, a while ago.

rajatkulk|4 months ago

Um well, they shouldn't have done that. "If it means they go broke and need to shut down for me to keep having my free tier DB for 3 tables and 2 users, so be it, go broke"

gdulli|4 months ago

Sounds horrible. Trying to think of another tech company that scaled down a free offering or laid off staff. Coming up empty.

undefuser|3 months ago

Can you share the Pepperidge Farm story?

samlambert|4 months ago

I remember. It was a very painful moment for everyone involved. I still miss the people who aren't here anymore. I am not happy that it happened but I am also I am very glad to be at a profitable company. I get to work at a company that is growing sustainably surrounded by people I admire. I love our customers and I think in the long run people will root for a company that isn't just lighting money on fire at the alter of fake growth.

Either way I don't care what you remember or think.

trial3|4 months ago

> Either way I don't care what you remember or think.

it does feel to me that one way to demonstrate that is to not get pissy on hackernews. i know you’re in founder mode or whatever but this comment is the thing i’m now going to remember you for

outlore|4 months ago

My apologies for sounding bitter.

You stated you don't care what I think. Just wanted to say though that i've admired you and your company for a long time. I participated in user interviews so I could score one of your famous hats. I submitted copious feedback. I was an evangelist for branching workflows and recommended several colleagues to your product. I watched all the talks, interviews and devrel videos.

I'm glad you are doing better now as a company, but as naive as it may be, I guess I would love to see an example of a company that consistently put people over profits, that is all

cowthulhu|4 months ago

Last sentence completely undercuts the other sentiments you shared in your comment… probably best to cut stuff like that out in the future IMHO, even if it’s how you feel.

infrawhispers|4 months ago

> Either way I don't care what you remember or think.

Well I will remember this. It reflects poorly that your responses are childish when grappling with light criticism. Is this “Founder Mode”?

zzmbnp|4 months ago

"Either way I don't care what you remember or think."

Imagine building a product for developers and then going on Hacker News telling people to fuck off.

Someone at my job mentioned using PlanetScale recently. I said "I'll check it out" and now I have: the CEO has terrible judgement and is a jerk. Permanent veto.

overfeed|4 months ago

> people will root for a company that isn't just lighting money on fire at the alter of fake growth.

Pray tell, why did the company adopt the "fake growth" strategy in the first place?

> Either way I don't care what you remember or think.

It's evident you do. Feeling upset is fine, but writing that down as an attempt at a mic-drop statement just makes you appear incredibly thin-skinned.

Rug-pulls. Not even once.

tw04|4 months ago

I appreciate you’re responding personally and directly to people instead of running it through a corporate PR machine. That being said I’d also consider your tone, I have no doubt the topic pushes on a sore wound but the “I don’t care what you think” is probably not the attitude you want potential customers to stumble upon in the future.

I am not a customer and not in the market to be a customer anytime soon, I have no horse in this race, just an observation.

Imustaskforhelp|4 months ago

> Either way I don't care what you remember or think.

If you took your time to write it, you do care or if you genuinely don't, then people would now take it as a challenge to make you care...

This is just not good light. not all attention is created equal. This will hurt your company and your image.

Please, try to apologize to them if possible

I thought about it as an exercise as to what I thought your should last comment should be, it took some time but here it is

Hey, its great that you remember, it means that you cared about planetscale and somehow we were forced between false growth and real harsh truth and we wanted to present the truth, sorry if it had impacted any of your services. I know maybe I can't do much about how you can feel now about me or the company but I genuinely hope no matter what solution you might use now, you succeed in it with great success .If you feel like it, maybe give us another try but hey no pressure and as always, have a nice day :)

This took some time personally, especially after the part I genuinely hope no matter what solution personally but it didn't take more than 5 minutes to draft the whole response really.

Being kind helps. Atleast that's my philosphy or I would like to present it as such, I feel as if we are more common than different and basic human kindness resonates with that.

I hope you become the company seeking people's satisfaction first and absolute profits later but maybe that's an ideal. Just be honest with a bit of kindness and humility as there would be grace in it.

Honestly, my suggestion is to create something similar to fly.io really, have a 5$ free credit system but which requires credit card when signing up. It should prevent you from spams and if need be, try to limit it and try to do some excessive bot clearing

Maybe if you feel like you can have 5000$ for free without much compensation, then have limited (maybe verified?) people join in it for free with just credit card

Have some good restrictions on free license really, and although I haven't used fly.io as even the credit card got way too much of a requirement for me personally but,I would still look into what/how they are doing/implementing it

Taking some VPN as cautions plus taking note of suspicious activities from IP etc. comes to my mind as well if you go through this route. I think that you can genuinely create a good way to move some people as well or keep a free service while restricting it heavily really

Personally I wouldn't be able to afford the 5$ thing as well for just starting it out, I mean I haven't paid for any subscription ever on internet.

I am not sure what you are going to do or how you are going to pan out and take my suggestions lightly if need be, but please improve the tones and genuinely apologize to them if possible.

I don't know much about founder mode as other commentors point it out. I just think that your comment was a little bit rude and there were ways to make it better really

Gathering6678|4 months ago

I honestly don't even know about your company before and the only thing I remember now about PlanetScale is the CEO telling HN readers to f off...