top | item 45770317

Claude outage

159 points| stuartmemo | 4 months ago |status.claude.com

186 comments

order

sometimes_all|4 months ago

It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

danielbln|4 months ago

I spend 10h/day in Claude Code and I don't remember the last time it was unavailable to me, maybe a couple of months ago? I suspect this is highly dependant on location and timezone, but at least from within Central Europe it has been smooth sailing (apart from this morning...)

CapsAdmin|4 months ago

I didn't even know they had a status page. Claude (with pro subscription) is often so unreliable with regards to connectivity and performance that I'm looking for something more predictable.

It randomly fails halfway through a response, sometimes very slow to start, hangs for long periods during a response, and so on.

The Claude chat interface can also slow down with long sessions. I sometimes use Claude code which is better, but I'm not a huge fan of terminal interfaces. I'm aware of third party frontends, but I believe those require api access which I don't like for personal use.

swader999|4 months ago

My go to is "are you stuck" for some reason that seems to snap it awake, it feels like it takes offense to the question and gets back on track.

On a side note, I'm anthropomorphising too much, gonna have to upgrade and get some top rate therapy...

verdverm|4 months ago

> I'm looking for something more predictable

Google & Gemini, that's where I went due to Anthropic's inability to run reliable production workloads

siva7|4 months ago

Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App. Claude and Chatgpt are way more reliable.

fainpul|4 months ago

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

efsavage|4 months ago

Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't.

"Well, what do you do when the power goes out?", he asked.

"I go home, just like you would.", I said with a smile.

He paused for a moment and nodded, "you know, you're absolutely right".

mewpmewp2|4 months ago

Non-serious answer: I'll go for a walk.

Serious answer: I can write code manually, but it feels like a waste of time. I'll just go for a walk to synthesize my ideas if a service was down, and I don't think not writing actual code for a day is a huge problem. So focus on health and maybe even talk to humans.

erikbye|4 months ago

Doubtful all services are ever down simultaneously, either way:

What do devs do when Github or Gitlab is down?

AWS? GCP? Azure?

Or whatever Atlassian product they're using.

Plus, most devs do a bit more than just produce lines of code.

rvz|4 months ago

> This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

Even the engineers at these AI companies can't use these LLMs to fix an outage when there is one. Especially SREs.

But if one has to just sit there and "wait" for the outage to subside then perhaps the kitchen timer just went off and declared that these "developers" are cooked.

mayhaps|4 months ago

As a technical ... I don't know what to call myself anymore; not a product manager but not a developer nor engineer.

The answer: audibly swear out loud.

ares623|4 months ago

Even worse the on-call folks who need to do recovery but need an LLM to do it, but surprise they are both on the same cloud provider.

jasonvorhe|4 months ago

If they're smart, they just switch to ppq.ai or an openrouter provider where they can purchase prepaid tokens from various providers with many alternative models available.

cjr|4 months ago

Switch to codex? :)

fragmede|4 months ago

Use Qwen3/other locally via lm-studio.

block_dagger|4 months ago

Same as if GitHub were down over the last decade.

jvidalv|4 months ago

Prepare the prompts for the features.

jstummbillig|4 months ago

What do most people do, when the power goes out?

We usually try to figure out how to build reliability/redundancy in step with what we require to function as a society under most circumstances without taking outsized losses.

When things go worse than anticipated, we take the hit, try to recover and maybe learn to strengthen the system afterwards. I would rate us roughly okay-ish at that, mostly because I don't know what to compare it to, since we are the only species to do it at this level to my knowledge.

askl|4 months ago

Grab a coffee and wait.

phgn|4 months ago

Use another AI tool :D

cpursley|4 months ago

I mean, same thing when other web services are down. Try updating your packages without a web connection...

roman_soldier|4 months ago

Switch to Grok or vice versa (I have Pro on both), or use any one of the other free tier LLM's (Gemini, ChatGPT etc)

bachittle|4 months ago

Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.

esperent|4 months ago

I signed up for a Claude Teams account last week. File uploads were not working anywhere - web, desktop, Android app. As soon as I switched over to a personal account they worked again. Switch back to Team account, broken again with just a cryptic 404 error popping up.

They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.

I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.

belevme|4 months ago

OAuth handshake still gives internal server errors when you try to /login from Claude Code

AgentK20|4 months ago

Still seeing issues on the OAuth flow despite a "a fix [having] been implemented". Looks like whatever happened probably trashed the session database since it's forcing Claude Code to re-auth.

sometimes_all|4 months ago

It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead.

TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

jimkleiber|4 months ago

Login on claude.ai seems to be back online, but login through Claude Code via OAuth is still down for me. So I'm twiddling my thumbs.

belevme|4 months ago

My auth token expired and when I type /login in Claude Code it leads me to a webpage showing:

OAuth Request Failed Internal server error

adamhurl|4 months ago

This has 100% ruined my morning! -_- I tried many different ways to get in, I'm using claude in terminal in cursor.

Fix for me: Hopefully will work for you guys too, I logged out of claude, restarted cursor, used the anthropic console login method instead of normal login, when you click the link it gives you an option to signin with chat credentials instead, there it did not work, I pressed the link given in claude a few times and kept trying, finally I was given a pastable code, this took a while to be accepted in terminal but now is logged in.

hope it works for someone else aswell!!

lucode|4 months ago

they marked as resolved but is not Resolved This incident has been resolved. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Update We are continuing to monitor for any further issues. Posted 30 minutes ago. Oct 31, 2025 - 10:36 UTC Monitoring A fix has been implemented and we are monitoring the results. Posted 1 hour ago. Oct 31, 2025 - 09:46 UTC Identified The issue has been identified and a fix is being implemented. Posted 2 hours ago. Oct 31, 2025 - 09:30 UTC Update We are continuing to investigate this issue. Posted 2 hours ago. Oct 31, 2025 - 09:25 UTC Investigating We are currently investigating this issue. Posted 2 hours ago. Oct 31, 2025 - 09:17 UTC This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com). https://status.claude.com/incidents/s5f75jhwjs6g

rgazeredo|4 months ago

Until it's back up and running, something I did that worked for me was access the web version of Claude Code, link the repository there, and ask them to implement something. After they implemented it, they enabled the option to click the "Open in CLI" button, allowing me to use Claude Code CLI from the terminal again.

mr_mitm|4 months ago

And it's expiring a lot lately. I used to go weeks without it expiring, yesterday it expired twice in one day.

Mariancbn|4 months ago

I just managed to log in to claude code. You have to spam the login when you recive the screen with authorize press on it multiple times. you will recive errors than try again i have tried like 70 times and it started finnaly

woodpanel|4 months ago

This is the day I decided to finally sign up and use claude-code - and then I'm greeted with this exact page. Gahhh!

vinkamath|4 months ago

Still down for me. Anyone got a workaround?

phgn|4 months ago

Related question: why does Claude Code need a new auth token very few days?? It's so annoying.

idonotknowwhy|4 months ago

Ah so it's not just me. What's a good backup these days? Gemini? GLM?

gurupak|4 months ago

Same here, happed after updaing claude code to 2.0.30 today.

numiko|4 months ago

Same with me, is smth happened with claude?

mmaher|4 months ago

how long that outing is gonna take ! it's been like an hour!

Mariancbn|4 months ago

Same error i think they still have problems i have tried multiple accounts

mmaher|4 months ago

it works for me now

lucode|4 months ago

same here, and I had a lot of work to do....

rjbernaldo|4 months ago

happening to me as well right now

3stripe|4 months ago

same problem here

Damien-BGMUK|4 months ago

Same here, paying £90 for a subscription I can hardly use FFS

balgolerodev|4 months ago

Same shit.. paying 200 a month for nothing - just cancelled.

xjbs|4 months ago

same here

numiko|4 months ago

same here

d0u|4 months ago

same here

vinob|4 months ago

[deleted]

tooa|4 months ago

Claude will return soon Claude is currently experiencing a temporary service disruption. We’re working on it, please check back soon.

https://status.claude.com/

1dom|4 months ago

Wow, that is a lot of not-green for a 30 day status page.

jakub_jo|4 months ago

Its now phrased with "Major Outage".

> Elevated errors on claude.ai

> Identified - The issue has been identified and a fix is being implemented. Oct 31, 2025 - 10:18 UTC

> Investigating - We are currently investigating this issue. Oct 31, 2025 - 09:25 UTC

steveharman|4 months ago

I wonder if it's coincidence: today Anthropic mailed out all previous customers of Claude offering a free monthly of 5x Claude Code if they sign up again.

Plenty on Reddit saying they did. And I did.

Could the outage be a the result of an "unexpected" surge in account activations / use?

Not much of a "welcome back" ;-)

askl|4 months ago

Maybe it will stay down forever because they can't use claude to fix the issue.

antonvs|4 months ago

Maybe not today, but this is how civilization will end.

tooa|4 months ago

Identified - The issue has been identified and a fix is being implemented. Oct 31, 2025 - 09:30 UTC

Update - We are continuing to investigate this issue. Oct 31, 2025 - 09:25 UTC

Investigating - We are currently investigating this issue. Oct 31, 2025 - 09:17 UTC

jryan49|4 months ago

Has anyone else pretty much stopped using AI at this point? The only thing I use it for to help generate README's or Javadocs, and then heavily edit them. I had it in my workflow and it burned me so many times I just went back to google and stackoverflow.

LogicHound|4 months ago

I use it to generate me example code e.g. how do I do <thing> in <programming language> using <library>.

I've also had it suggest solutions e.g. "This C++/OpenGL code doesn't run in wayland can you suggest some solutions".

Other stuff like generating tests is hit and miss.

M4v3R|4 months ago

I'm sure some people did, by I personally use them every day - for coding tasks, for language translation, for research, current events (Grok is really good at this thanks to being connected to the X real-time data), for day-to-day questions (like my daughter asking me what's that Pokemon called) and so on.

snowfield|4 months ago

I use it quite often. But just small stuff like simple automations, userscripts, docker config that sort of thing

Hamuko|4 months ago

Never really started. Really the only properly good AI thing that I’ve used is AI autocompletions, which are generally higher quality than the traditional ones that I’ve used. Not that it’s perfect and at least the one in Xcode has hallucinated on me.

dataengineer56|4 months ago

If I have a question for SO these days then I ask Claude instead and tell it to use SO where possible. It's preferable to actually asking it on SO which often results in the question being edited, downvoted and closed by someone with an anime child profile picture.

dim13|4 months ago

I've never started. ¯\_(ツ)_/¯ And also not going to. I see enough crap, colleges produce, to never touch this pile of dung.

claudemd|4 months ago

I wonder if there will be any compensation for customers in this situation, such as providing an extra day ^^. I doubt that Claude, who is a stickler for weekly limits, will be a stickler for rewards.

fred_|4 months ago

Same here. Just seeing "Rate exceeded." when trying to access https://claude.ai/new.

alastairr|4 months ago

yep, same for me and unable to use the API either

cmiles8|4 months ago

All the major providers seem to have blips on latency and other issues at least once a day, which would be a “service degradation” by the standards of normal apps.

arjie|4 months ago

I must be lucky. Status page says Elevated Error Rates for the model as well, but I'm chugging along. Praise be the West Coast shard :)

delaminator|4 months ago

Claude code is working, but the login system is not working

So enjoy your extra capacity :)

idonotknowwhy|4 months ago

Yeah you'll be right as long as your oauth token doesn't expire!

miningape|4 months ago

Was wondering why we haven't had any fires today - it's nice having some calm on a Friday. Could we make this a weekly thing?

trvz|4 months ago

  curl -fsSL https://ollama.com/install.sh | sh
  ollama run smollm2:135m-instruct-q2_K --verbose

brabel|4 months ago

Use llama.cpp or llamafile , ollama just adds weight and does too much magic.

tidbeck|4 months ago

What kind of tasks do you use it for?

sho|4 months ago

5 hours in and I'm pretty disappointed in Anthropic's response to this. Looking at their status page you'd think everything was OK, the downtime was only 37 minutes, a fix is in place and they're "monitoring" - that's total BS. I can't even log in. I can forgive downtime, we've all been there, but I really don't like when companies try to smooth it over with little self-serving minimizations of the disruption.. while it's still in progress!

I use Claude Code for programming work, but I choose OpenAI anywhere customer-facing and this cute little outage is making me feel better about that with every passing minute. NOT cool.

Aeolun|4 months ago

Yeah, their API's are returning me a grand total of 1 token per second now or so. It's...

doppp|4 months ago

Guys, coding without AI is still a thing.

ukuina|4 months ago

Is it really worth the time, though?

You are better off allowing your overworked neural pathways some much-needed rest.

kirpalx|4 months ago

Claude AI is down, keeps logging me out.

CuriouslyC|4 months ago

Credit for owning downtime, but guys, if people are going to rely on you, you have to figure out solid ops.

roman_soldier|4 months ago

Grok seems to have much better uptime, I have Pro sub on both Claude and Grok so just switch between them.

sho|4 months ago

Same here. About 2 hours ago it started throwing errors about tool names, now completely down.

roschdal|4 months ago

It's a reminder to never rely on something as flaky as AI for your important things.

xdfgh1112|4 months ago

Even if AI is down for 20% of the time it can still outcode you 100x.

jstummbillig|4 months ago

AWS being down is not a reminder to not use HTTP or SSH.

erikbye|4 months ago

It's a reminder to not rely on a single service.

Logic not strong in this thread.

tooa|4 months ago

yepp

remnv|4 months ago

Still got issues with the reauth, i’ll try glm for now

Aeolun|4 months ago

Claude.ai’s rate is exceeded, whatever that may be.

erikbye|4 months ago

* Sublimating...

csomar|4 months ago

Is this news? Claude API is frequently down at frequent times of the day although it got better recently (coincided with them heavily restricting usage).

johnisgood|4 months ago

They did heavily restrict usage, even on a Pro account, according to my experiences. I love Claude but come on. :(

At least their customer service is nice. They forwarded my messages to the dev team and they implemented a lot of things I have suggested.

obayesshelton|4 months ago

I wondered why my junior dev was quite.

htrp|4 months ago

back to their 2 9's of reliability

hiflex_|4 months ago

back to the prehistoric age of coding

tooa|4 months ago

yes it is still down

seafisher|4 months ago

Time to review the slop

ath3nd|4 months ago

[deleted]

xoniac|4 months ago

[deleted]

moffkalast|4 months ago

Can anyone cheer up Claude? Please, we're all depending on you! /s

Gnarl|4 months ago

Is your brain still up? I don't get this voluntary reliance on so-called AI.

andybak|4 months ago

"Use" != "reliance"

(There's actually a nuanced conversation to be had on this - but from your tone, I'm not sure that's what you intended)

gafferongames|4 months ago

Oh no. How will all the kids write code today?

jimkleiber|4 months ago

I was pretty against coding tools like this until I'm trying to customize an open-source library, written in a language that I don't know, mostly to show an MVP.

For that purpose? It lets me do things I never would have even tried.

andybak|4 months ago

Quite nice to be called a "kid" at my age. Thanks!

kerabatsos|4 months ago

They will, but much much much slower.

sirizvi2700|4 months ago

I think claude need to give reward us 10 hours limit

roman_soldier|4 months ago

Grok seems to have much better uptime, I have Pro sub on both Claude and Grok so just switch between them.

iberator|4 months ago

Gemini have 100% uptime and zero limits of any kind in their free models :) Highly recommended

actualwitch|4 months ago

Easy to keep up a service that no one uses. /s

frotaur|4 months ago

[deleted]

dsr_|4 months ago

If LLM use were as valuable as the adherents claim it is, this news would be on par with AWS US East 1 being down.

LLMs neither have the mechanical reliability we expect from computers (does it the same way every time) nor the flexible reliability we expect from biological intelligences (solves or works around the unexpected sub-problems as they arise).

JanisErdmanis|4 months ago

It is very easy to switch. Today I got things done with ChatGPT. If I didn’t have any LLM available only then it would be disaster.

recroad|4 months ago

It also happened during the night/non-working hours for people in NA so that has something to do with it.

johnebgd|4 months ago

If all of Amazon went down in 1998 or 1999 it wouldn’t have been news on par with AWS in 2025.

andybak|4 months ago

What a weird top comment. It opens with some subtle name calling ("adherents"?), an unwarranted conclusion and then a statement about what LLMs lack (which is no surprise) that we're meant to draw a conclusion from?

I find the debate about LLMs rather exhausting. I find them useful and almost every day someone on social media tells me I'm mistaken, lying or merely deluded .