Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.
esperent|4 months ago
They were broken for a week, I found several people talking about it on Reddit. But no word from Anthropic, no status page info.
I opened a support request, there was no response until 3 or 4 days later when someone messaged to say that it was fixed, and a status page related to it magically appeared.