IMO if you have an endpoint or service on your status page, you most definitely have an oncall rotation for it.
Regarding the second point, your service might be down due to an AWS outage. It's an upstream issue and I fully understand that but I should not have to track things upstream by guessing what cloud provider your use. Where do we draw the line too? What if its not AWS but Hetzner or some other boutique provider?
kachapopopow|3 months ago