[entropyie]

Excellent piece, captivating. I found many parallels here to managing IT. So much of control theory and systems engineering is relevant to developing and deploying cloud systems, improving performance etc...

Many times I've seen engineers polishing and optimizing the code of an existing system without ever questioning the process itself or indeed the paradigm. I myself was in that position, spent 5 years optimizing the parameters of a complex system, only to realize that system was put in place based on faulty assumptions that were never questioned. The whole thing could have been removed and performance sped up 200%.