[mtrovo]

I know you have some bias for the education solution, but I can't see why this is not a market problem. You have broken devices; you send them to get fixed; you have to travel one day to get them fixed; you have someone take them for a fee.

You would be surprised at the amount of product repairs that are deemed not worth solving in a developed country that you can sort out in a couple of hours in a developing country.

[MrsPeaches]

That’s the premium solution that some, but not most, can afford and only makes sense if the cost of repair is less than the cost a new unit. Travel just makes that tip in favour of getting a new system with a $10 deposit.

Most of the people we’re talking about here are subsistence farmers who pick up casual labour at a local farm. Income is sporadic and seasonal.

That was the initial brilliance of the PAYGO system, it allows users to pay off their device sporadically I.e. they buy units when they get paid and that goes towards paying off an asset that in theory will then provide energy at 0 marginal cost. Turns out that last bit isn’t true.

Here the VC story is important, these companies were meant to be high growth and giving significant returns. We all know how that ends.

> You would be surprised at the amount of product repairs that are deemed not worth solving in a developed country that you can sort out in a couple of hours in a developing country.

I have been in the past, but not anymore. No one is saying people aren’t resourceful but there is a significant barrier to entry when it comes to electronics repairs for the general population. One part of what we provide is an off-grid repair lab bundled with our new education offering so it’s very much knowledge + tools.

[randomtoast]

It depends. If the quality of the panels is similar to Temu products and not design with any repairablity in mind, then even with almost no labor costs, it still might be more cost-effective to simply replace the entire thing.

[tonyarkles]

I was thinking about this too. There are tradeoffs around repairability. As an example, if you're expecting the unit to live in a wet environment it's not unreasonable to consider potting the circuit boards. This makes water ingress as a source of failure significantly less likely, but also has thermal effects (heat can't radiate very well through a block of silicone) that can hurt the overall lifetime as well as make it almost impossible to repair.

[cogman10]

It's almost certainly not the panels that failed.

The most likely part to fail is the charge controller. That's got enough brains and parts that are ultimately likely to fail due to something like a bad capacitor. Next up is the batteries. If they are lead acid, then simply letting them under charge or dry out could have damaged them. Then the transformer/convert would be my next guess. It's got the right set of parts to go wrong. Panels is the last thing that might fail. They have no real parts to them, just cells and wires. About the only thing that could go wrong is if the wires somehow corrode (someone removes or scratches off the protective layer). Otherwise, the panels will likely just lose efficiency over time. They'll still generate power, but like 70% of their new condition.