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havaloc | 3 months ago

One of my tech clients emailed me about a Roku problem and one of the AI suggestions in Gmail was to tell the customer to try unplugging a Roku for a minute and plugging it back in. I pressed that button, proofread the suggested text, and hit send.

In truth it felt both amazing and made me uneasy, for AI was encroaching on my career of telling people to reboot their errant device.

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