Email is in need of a fresh start. No one wakes up in the morning and thinks, “I can’t wait to check my email!”
Am I the only person who has no problem managing their email? I'm a software developer and have 4 email accounts that I check regularly all from the same Thunderbird email client. I have filters and folders for mailinglists. I have different accounts for different personas (personal, work, work and open source/fun). I get hundreds of mails per day, tens a day that I actually need to react to.
I really don't have the problem of dreading to check my email. I know I'm not a manager of a startup or a big company, but then most people aren't.
That underlies a major issue i'm seeing more of in the tech startup scene: Coming up with solutions to problems a large majority of users don't face. Blog after blog proclaiming that "Email is broken", "It's time to rethink email" etc, etc.
No. Your users don't think that at all. They are happily chugging along, oblivious to the crises manufactured by neckbeards. Your value proposition needs to be reframed in terms of what your product can do on it's own merit; without the need to attempt to deprecate an existing technology/platform.
I appreciate that someone is making an email app for power users. It does a lot of the things I am currently forced to hack onto Gmail's priority inbox (I leave items I need to revisit in my inbox, archive "done" tasks, and star items I want to revisit in the distant future). On the other hand, I have grown so accustomed to Gmail's conversation view that there is no way I can give it up, even for a really good service, and it doesn't look like Mail Pilot has this feature.
Gmail's conversation view is in my opinion a nearly insurmountable barrier to entry for other companies. 1) It's a tough natural language processing task, which means startups have trouble with it. 2) It requires someone algorithmically reading all my emails, which means it's such a PR nightmare to even try it that only Google is willing to weather the storm.
"It does a lot of the things I am currently forced to hack onto Gmail's priority inbox (I leave items I need to revisit in my inbox, archive "done" tasks, and star items I want to revisit in the distant future)."
I solved this problem by no longer using my email as a task management tool. Emails that contain a new task get forwarded to Asana, where tasks are easier to deal with. This approach is closer to the Unix philosophy of narrowly scoped tools that can be effectively combined, and it's a philosophy that hasn't failed me yet.
"Gmail's conversation view is ... a tough natural language processing task"
Is it? How is it more than a different way of presenting threads?
It doesn't seem to be. For most part, it's the same e-mail headers that every other e-mail client uses to show threads: http://www.jwz.org/doc/threading.html
Sounds like Outlook to me? Ie, being careful of which emails to mark as read ("complete"), setting up reminders for later on individual emails, taking a message and adding it to a to-do list, etc...
Or what would this offer that Outlook does not (other than not being a MS product). I'm being serious, not a smart ass. I would love to be able to leave Outlook...
I signed up oblivious to the fact that they were going to present a forced checkout step midway registration. What a sucky experience. I'm not going to spend $60 on a product I haven't even seen to a company who's policies I don't even know (information is very skimpy).
On second thought I realized that letting a startup deal with my email is the exact opposite of what I want. It already sucks that we have to trust email providers with our communications, let alone let in another 3rd party that's a startup. Sticking with Thunderbird. I would like a better email client though.
Does anyone know where we can find actual user reviews of this? I like the ballsiness of requiring payment just to see the beta, but I don't know what I'm getting for my $60.
I'd love to know the reasoning behind the archaic password requirements. As a rule there's absolutely no way I'm changing my extremely secure password just for their app.
[+] [-] mapleoin|13 years ago|reply
Email is in need of a fresh start. No one wakes up in the morning and thinks, “I can’t wait to check my email!”
Am I the only person who has no problem managing their email? I'm a software developer and have 4 email accounts that I check regularly all from the same Thunderbird email client. I have filters and folders for mailinglists. I have different accounts for different personas (personal, work, work and open source/fun). I get hundreds of mails per day, tens a day that I actually need to react to.
I really don't have the problem of dreading to check my email. I know I'm not a manager of a startup or a big company, but then most people aren't.
[+] [-] modarts|13 years ago|reply
No. Your users don't think that at all. They are happily chugging along, oblivious to the crises manufactured by neckbeards. Your value proposition needs to be reframed in terms of what your product can do on it's own merit; without the need to attempt to deprecate an existing technology/platform.
[+] [-] gm|13 years ago|reply
[+] [-] gmig|13 years ago|reply
[+] [-] unknown|13 years ago|reply
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[+] [-] bobmanc|13 years ago|reply
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[+] [-] jfarmer|13 years ago|reply
I wish I didn't fork over the money.
[+] [-] JoelMarsh|13 years ago|reply
[+] [-] kadjar|13 years ago|reply
It looks nice, but I don't even buy operating systems without trying them first, let alone subscription services.
[+] [-] tanepiper|13 years ago|reply
There seems to be an overconfidence from the developer that they have the perfect solution to something that isn't really a problem.
[+] [-] sirclueless|13 years ago|reply
Gmail's conversation view is in my opinion a nearly insurmountable barrier to entry for other companies. 1) It's a tough natural language processing task, which means startups have trouble with it. 2) It requires someone algorithmically reading all my emails, which means it's such a PR nightmare to even try it that only Google is willing to weather the storm.
[+] [-] natrius|13 years ago|reply
I solved this problem by no longer using my email as a task management tool. Emails that contain a new task get forwarded to Asana, where tasks are easier to deal with. This approach is closer to the Unix philosophy of narrowly scoped tools that can be effectively combined, and it's a philosophy that hasn't failed me yet.
"Gmail's conversation view is ... a tough natural language processing task"
Is it? How is it more than a different way of presenting threads?
[+] [-] dotmanish|13 years ago|reply
It doesn't seem to be. For most part, it's the same e-mail headers that every other e-mail client uses to show threads: http://www.jwz.org/doc/threading.html
[+] [-] gm|13 years ago|reply
Or what would this offer that Outlook does not (other than not being a MS product). I'm being serious, not a smart ass. I would love to be able to leave Outlook...
[+] [-] pknight|13 years ago|reply
On second thought I realized that letting a startup deal with my email is the exact opposite of what I want. It already sucks that we have to trust email providers with our communications, let alone let in another 3rd party that's a startup. Sticking with Thunderbird. I would like a better email client though.
[+] [-] rshlo|13 years ago|reply
[+] [-] scottru|13 years ago|reply
[+] [-] motoford|13 years ago|reply
[+] [-] knodi|13 years ago|reply
[+] [-] ew|13 years ago|reply
[+] [-] dmishe|13 years ago|reply
[+] [-] modarts|13 years ago|reply
[+] [-] bobmanc|13 years ago|reply
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