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ryadh | 3 months ago

It actually comes from our own experience at ClickHouse. We deployed this stack internally 8 months ago, and since very few people here have touched our legacy BI systems :) I have never seen an adoption curve like this one tbh. It's obviously not perfect and can hallucinate sometimes, which can be tricky, but with the right approach and awareness in place, the value it delivers is massive. What really happens is that more users get access to data instantly, and as a result, we make better, data-driven, decisions overall.

My favourite use-case: our sales and support folks systematically ask DWAINE (our dwh agent) to produce a report before important meetings with customers, something along the lines of: "I'm meeting with <customer_name> for a QBR, what do I need to know?". This will pull usage data, support interactions, billing, and many other dimensions, and you can guess that the quality of the conversation is greatly improved.

My colleague Dmitry wrote about it when we first deployed it: https://www.linkedin.com/pulse/bi-dead-change-my-mind-dmitry...

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elliotto|3 months ago

We are working on a similar agent for general AI analytics at https://www.truestate.io/

We have a similar experience where it's shocking how much users prefer the chat interface.