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invalidusernam3 | 3 months ago

I like the idea of this, but why not just have some time per week/sprint for bugs? At my company we prioritise features, but we also take some bug tickets every sprint (sometimes loads of bug tickets if there aren't many new features ready for dev), and generally one engineer is on "prod support" which means tackling bugs as they get reported

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stuartjohnson12|3 months ago

Because marginal work is only marginally rewarded. Spending one week and coming back to whoever with a nice piece of paper saying we fixed 60 bugs will earn a lot more rope from non-technical folk than fixing 3 bugs per week - the latter just looks like cleaning up your incompetence.

LocalPCGuy|3 months ago

I suspect I'm preaching to the choir, but that is a communication issue and a sign the "rewards system" is out of whack, not a "reason" not to push for regular maintenance/tech debt/bug cleanup work.

It should be understood that there WILL be bugs, that is NOT a sign of incompetence, and so cleaning them up should be an ongoing task so they do not linger and collect (and potentially get worse by compounding with other bugs).