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matthewowen | 3 months ago

It's sort of hard to judge this.

The article mostly focuses on ChatGPT uses, but hard to say if ChatGPT is going to be the main revenue driver. It could be! Also unclear if the underlying report is underconsidering the other products.

It also estimates that LLM companies will capture 2% of the digital advertising market, which seems kind of low to me. There will be challenges in capturing it and challenges with user trust, but it seems super promising because it will likely be harder to block and has a lot of intent context that should make it like search advertising++. And for context, search advertising is 40% of digital ad revenue.

Seems like the error bars have to be pretty big on these estimates.

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this_user|3 months ago

IMO the key problem that OpenAI have is that they are all-in on AGI. Unlike a Google, they don't have anything else of any value. If AGI is not possible, or is at least not in reach within the next decade or so, OpenAI will have a product in the form of AI models that have basically zero moat. They will be Netscape in a world where Microsoft is giving away Internet Explorer for free.

Meanwhile, Google would be perfectly fine. They can just integrate whatever improvements the actually existing AI models offer into their other products.

jug|3 months ago

I've also thought of this and what's more, Google's platform provides them with training from YouTube, optimal backend access to the Google Search index for grounding from an engine they've honed for decades, training from their smartphones, smart home devices and TV's, Google Cloud... And as you say, also the reverse; empowering their services from said AI, too.

They can also run AI as a loss leader like with Antigravity.

Meanwhile, OpenAI looks like they're fumbling with that immediately controversial statement about allowing NSFW after adult verification, and that strange AI social network which mostly led to Sora memes outside of it.

I think they're going to need to do better. As for coding tools, Anthropic is an ever stronger contender there, if they weren't pressured from Google already.

JumpCrisscross|3 months ago

> they are all-in on AGI

What are you basing this on? None of their investor-oriented marketing says this.

sholain|3 months ago

"don't have anything else of any value. " ?

OpenAI is still de facto the market leader in terms of selling tokens.

"zero moat" - it's a big enough moat that only maybe four companies in the world have that level of capability, they have the strongest global brand awareness and direct user base, they have some tooling and integrations which are relatively unique etc..

'Cloud' is a bigger business than AI at least today, and what is 'AWS moat'? When AWS started out, they had 0 reach into Enterprise while Google and AWS had infinity capital and integration with business and they still lost.

There's a lot of talk of this tech as though it's a commodity, it really isn't.

The evidence is in the context of the article aka this is an extraordinary expensive market to compete in. Their lack of deep pockets may be the problem, less so than everything else.

This should be an existential concern for AI market as a whole, much like Oil companies before highway project buildout as the only entities able to afford to build toll roads. Did we want Exxon owning all of the Highways 'because free market'?

Even more than Chips, the costs are energy and other issues, for which Chinese government has a national strategy which is absolutely already impacting the AI market. If they're able to build out 10x data centres at offer 1/10th the price at least for all the non-Frontier LLM, and some right at the Frontier, well, that would be bad in the geopolitical sense.

lenerdenator|3 months ago

> IMO the key problem that OpenAI have is that they are all-in on AGI

I think this needs to be said again.

Also, not only do we not know if AGI is possible, but generally speaking, it doesn't bring much value if it is.

At that point we're talking about up-ending 10,000 years of human society and economics, assuming that the AGI doesn't decide humans are too dangerous to keep around and have the ability to wipe us out.

If I'm a worker or business owner, I don't need AGI. I need something that gets x task done with a y increase in efficiency. Most models today can do that provided the right training for the person using the model.

The SV obsession with AGI is more of a self-important Frankenstein-meets-Pascal's Wager proposition than it is a value proposition. It needs to end.

nradov|3 months ago

The moat for any frontier LLM developer will be access to proprietary training data. OpenAI is spending some of their cash to license exclusive rights to third party data, and also hiring human experts in certain fields just to create more internal training data. Of course their competitors are also doing the same. We may end up in a situation where each LLM ends up superior in some domains and inferior in others depending on access to high quality training data.

tarsinge|3 months ago

Not only this, but there is a compounded bet that it’ll be OpenAI that cracks AGI and not another lab, particularly Google from which LLMs come in the first place. What makes OpenAI researchers so special at this point?

cyanydeez|3 months ago

Also, they'll have garbage because the curve is sinusoidal and not anything else. Regardless of the moat, the models won't be powerful enough to do a significant amount of work.

benterix|3 months ago

> They can just integrate whatever improvements the actually existing AI models offer into their other products.

If this is what users actually want.

trenning|3 months ago

This is how I look at Meta as well. Despite how much it is hated on here fb/ig/whatsapp aren’t dying.

AI not getting much better from here is probably in their best interest even.

It’s just good enough to create the slop their users love to post and engage with. The tools for advertisers are pretty good and just need better products around current models.

And without new training costs “everyone” says inference is profitable now, so they can keep all the slopgen tools around for users after the bubble.

Right now the media is riding the wave of TPUs they for some reason didn’t know existed last week. But Google and meta have the most to gain from AI not having any more massive leaps towards agi.

treis|3 months ago

They're both all in on being a starting point to the Internet. Painting with a broad brush that was Facebook or Google Search. Now it's Facebook, Google Search, and ChatGPT.

There is absolutely a moat. OpenAI is going to have a staggering amount of data on its users. People tell ChatGPT everything and it probably won't be limited to what people directly tell ChatGPT.

I think the future is something like how everyone built their website with Google Analytics. Everyone will use OpenAI because they will have a ton of context on their users that will make your chatbot better. It's a self perpetuating cycle because OpenAI will have the users to refine their product against.

roadside_picnic|3 months ago

> It also estimates that LLM companies will capture 2% of the digital advertising market, which seems kind of low to me.

I'm not super bullish on "AI" in general (despite, or maybe because of working in this space the last few years), but strongly agree that the advertising revenue that LLM providers will capture can be potentially huge.

Even if LLMs never deliver on their big technical promises, I know so many casual users of LLMs that basically have replaced their own thought process with "AI". But this is an insane opportunity for marketing/advertising that stands to be a much of a sea change in the space as Google was (if not more so).

People trust LLMs with tons of personal information, and then also trust it to advise them. Give this behavior a few more years to continue to normalize and product recommendations from AI will be as trusted as those from a close friends. This is the holy grail of marketing.

I was having dinner with some friends and one asked "Why doesn't Claude link to Amazon when recommending a book? Couldn't they make a ton in affiliate links?" My response was that I suspect Anthropic would rather pass on that easy revenue to build trust so that one day they can recommend and sell the book to you.

And, because everything about LLMs is closed and private, I suspect we won't even know when this is happening. There's a world where you ask an LLM for a recipe, it provides all the ingredients for your meal from paid sponsors, then schedules to have them delivered to your door bypassing Amazon all together.

All of this can be achieved with just adding layers on to what AI already is today.

Avicebron|3 months ago

What in the dystopia?

The "holy grail" of the AI business model is to build a feeling of trust and security with their product and then turn around to try and gouge you on hemmorrhoid cream and the like?

We really need to stop the worship of mustache twirling exploitation

torginus|3 months ago

In my experience LLMs suck at (product) recommendations - I was looking for books with certain themes, asked ChatGPT 5, the answer was vague, generic and didn't fit the bill. At another time I writing an essay and was looking for famous figures to cite as examples of an archetype, and ChatGPT's answers were barely related.

In both cases, LLMs gave me examples that were generally famous, but very tangentially related to the subject at hand (at times, ChatGPT was reaching or straight up made up stuff).

I don't know why it has this bias, but it certainly does.

disgruntledphd2|3 months ago

> It also estimates that LLM companies will capture 2% of the digital advertising market, which seems kind of low to me. There will be challenges in capturing it and challenges with user trust, but it seems super promising because it will likely be harder to block and has a lot of intent context that should make it like search advertising++. And for context, search advertising is 40% of digital ad revenue.

Yeah, I don't like that estimate. It's either way too low, or much too high. Like, I've seen no sign of OpenAI building an ads team or product, which they'd need to do soon if it's going to contribute meaningful revenue by 2030.

celestialcheese|3 months ago

> Like, I've seen no sign of OpenAI building an ads team or product

You just haven't been paying attention. They hired Fidji Simo to lead applications in may, she led monetization/ads at facebook for a decade and have been staffing up aggressively with pros.

Reading between the lines in interview with wired last week[0], they're about to go all in with ads across the board, not just the free version. Start with free, expand everywhere. The monetization opportunities in chatgpt are going to make what google offers with adwords look quaint, and every CMO/performance marketer is going to go in head first. 2% is tiny IMO.

[0] - https://archive.is/n4DxY

tpurves|3 months ago

Thanks for calling this out. Here is a better comparison. Before Google was founded, the market for online search advertising was negligible. But the global market for all advertising media spend was on the order of 400B (NYT 1998). Today, Google's advertising revenue is around 260B / year or about 60% of the entire global advertising spend circa 1998.

If you think of openAI like a new google, as in a new category-defining primary channel for consumers to search and discover products. Well, 2% does seem pretty low.

tonyedgecombe|3 months ago

>Today, Google's advertising revenue is around 260B / year or about 60% of the entire global advertising spend circa 1998.

Or about 30% of the global advertising spend circa 2024.

I wonder if there is an upper bound on what portion of the economy can be advertising. At some point it must become saturated. People can only consume so much marketing.

beowulfey|3 months ago

But that occurred with a new form of media that people now use in more of their time than back before Google. It implies AI is growth in time spent. I think the trend is more likely that AI will replace other media.

Keyframe|3 months ago

i hate to be that guy, but.. before google was around, it was the first wave of commercial internet - for all of what five years? Online search was a thing, in-fact it was THE thing across many vendors and all relied on advertising revenue. Revenue on the internet which was ramping up still for dotcom era in those few years. Google's ad revenue vs 98 global ad spend revenue - is that inflation adjusted? Global markets development since then, internet economy expansion, even sheer number of people alive.. completely different worlds.

What might stand from comparison is google introduced a good product people wanted to use and innovative approach to marketing at the time which was unobtrusive. Product drive the traffic. It was quite a bit before Google figured it all out though.

jcfrei|3 months ago

There's also a possible scenario where the online ads market around search engines gets completely disrupted and the only remaining avenues for ad spending are around content delivery systems (social media, youtube, streaming, webpages, etc.). All other discovery happens within chatbots and they just get a revenue share whenever a chatbot refers a user to a particular product. I think ChatGPT is soon going to roll out this feature where you can do walmart shopping without leaving the chat.

recursive|3 months ago

Your revenue share concept sounds passive. I suspect advertisers will also be able to pay for placement.

echelon|3 months ago

Shopping within Alexa never made sense. I'm not sure I'll want to do it via ChatGPT.

Maybe they're thinking they can build a universal store with search over every store? Like a "Google Shopping" type experience?

rchaud|3 months ago

Google, Meta and Microsoft have AI search as well, so OAI with no ad product or real time bidding platform isn't going to just walk in and take their market.

2% is optimistic in my opinion.

fhd2|3 months ago

Google, Meta and Microsoft would have to compete on demand, i.e. users of the chat product. Not saying they won't manage, but I don't think the competition is about ad tech infrastructure as much as it is about eyeballs.

postexitus|3 months ago

Tapping into AdTech is extremely hard, as it's hard driven by network effects. What you mean is "displaying ads inside OpenAI products" then, yes, achievable, but that's a miniscule part of targeted Ad markets - 2% is actually very optimistic. Otherwise, they can sell literally 0 products to existing players as they all have already established "AI" toolsets to help them for ad generation and targeting.

friendzis|3 months ago

Query: LibraGPT, create a plan for my trip to Italia

Response: Book a car at <totally not an ad> and it will be waiting for you at arrival terminal, drive to Napoli and stay at <totally not an ad> with an amazing view. There's an amazing <totally not an ad> place that serves grandma's favorite carbonara! Do you want me to make the bookings with a totally not fake 20% discount?

echelon|3 months ago

If ChatGPT shows ads, I'll switch to Claude or Gemini or DeepSeek.

jack_pp|3 months ago

> And for context, search advertising is 40% of digital ad revenue.

But all the search companies have their own AI so how would OAI make money in this sector?

agwp|3 months ago

Several ways, although I'm not sure whether the below will happen:

1. Paid ads - ChatGPT could offer paid listings at the top of its answers, just like Google does when it provides a results page. Not all people will necessarily leave Google/Gemini for future search queries, but some of the money that used to go to Google/Bing could now go to OpenAI.

2. Behavioral targeting based on past ChatGPT queries. If you have been asking about headache remedies, you might see ads for painkillers - both within ChatGPT and as display ads across the web.

3. Affiliate / commission revenue - if you've asked for product recommendations, at least some might be affiliate links.

The revenue from the above likely wouldn't cover all costs based on their current expenditure. But it would help a bit - particularly for monetizing free users.

Plus, I'm sure there will be new advertising models that emerge in time. If an advertiser could say "I can offer $30 per new customer" and let AI figure out how to get them and send a bill, that's very different to someone setting up an ad campaign - which involves everything from audience selection and creative, to bid management and conversion rate optimization.

idontwantthis|3 months ago

> It also estimates that LLM companies will capture 2% of the digital advertising market, which seems kind of low to me.

This cannot all be about advertising. They are selling a global paradigm shift not a fraction of low conversion rate eyeballs. If they start claiming advertising is a big part of their revenue stream then we will know that AI has reached a dead end.

nextaccountic|3 months ago

> it will likely be harder to block

Maybe users will employ LLMs to block ads? There's a problem in that local LLMs are less powerful and so would have a hard time blocking stealth ads crafted from a more powerful LLM, and would also add latency (remote LLMs add latency too, but the user may not want to pay double for that)

everdrive|3 months ago

Do we have a model for how advertising with LLMs will work?

techblueberry|3 months ago

Seems like ad targeting might be a tough sell here though, it’d basically have to be “trust me bro”. Like - I want to advertise coca-cola when people ask about terraforming deserts? I think I wouldn’t be either surprised by amazing success or terrifying failure.

Perplexity actually did search with references linked to websites they could relate in a graph and even that only made them like $27k.

I think the problem is on Facebook and Google you can build an actual graph because content is a thing (a url, video link etc). It will be much harder to I think convert my philosophical musings into active insights.

ml-anon|3 months ago

So few people understand how advertising on the internet works and that is I guess why Google and Meta basically print money.

Even here the idea that it’s as simple as “just sell ads” is utterly laughable and yet it’s literally the mechanism by which most of the internet operates.

observationist|3 months ago

You have to take into consideration the source. FT is part of the Anthropic circle of media outlets and financial ties. It benefits them to create a draft of support to OpenAI competition, primarily Anthropic, but they(FT) also have deep ties to Google and the adtech regime.

They benefit from slowing and attacking OpenAI because there's no clear purpose for these centralized media platforms except as feeds for AI, and even then, social media and independents are higher quality sources and filters. Independents are often making more money doing their own journalism directly than the 9 to 5 office drones the big outlets are running. Print media has been on the decline for almost 3 decades now, and AI is just the latest asteroid impact, so they're desperate to stay relevant and profitable.

They're not dead yet, and they're using lawsuits and backroom deals to insert themselves into the ecosystem wherever they can.

This stuff boils down to heavily biased industry propaganda, subtly propping up their allies, overtly bashing and degrading their opponents. Maybe this will be the decade the old media institutions finally wither up and die. New media already captures more than 90% of the available attention in the market. There will be one last feeding frenzy as they bilk the boomers as hard as possible, but boomers are on their last hurrah, and they'll be the last generation for whom TV ads are meaningfully relevant.

Newspapers, broadcast TV, and radio are dead, long live the media. I, for one, welcome our new AI overlords.

borski|3 months ago

All of which is great theory without any kind of evidence? Whereas the evidence pretty clearly shows OpenAI is losing tons of money and the revenue is not on track to recover it?

baxtr|3 months ago

I mean seriously, if they offered ChatGPT for free but with ads I bet many would use that.

There is your multi-bn $ revenue stream.

pbreit|3 months ago

FT is really losing it. Used to be reliable with quality takes. Now mostly following in line with the spectating takers.

KaiserPro|3 months ago

In what sense? They are asking the questions that investment managers would be asking, like: "where the fuck is your revenue going to come from"

and "200 billion, when your revenue is 12, is the market you are targeting actually big enough to support that"

almostkindatech|3 months ago

It's FT Alphaville, which means it's only supposed to be a blog-style comment on the HSBC report

NewsaHackO|3 months ago

It is to the point of yellow journalism. They know that the "OpenAI is going to go belly up in a week!" take is going to be popular with AI skeptics, which includes a large number of HN viewers. This thread shot up to the top of the front page almost immediately. All of that adds to the chances of roping in more subscribers.

_trampeltier|3 months ago

FT (like all media) does not sell news, they sell ads.