[jjbinx007]

"One Reddit user said customer service explained that devices with remotes can no longer cast, claiming the decision was made to improve the customer experience."

How can this improve the customer experience?

[barbazoo]

Corporate garbagespeak, has no relation to reality whatsoever.

[exe34]

The reason isn't meant to be true/correct/verifiable. It's meant to be a positive sounding soundbite.

[sockaddr]

Statements like those are meant for you to just bounce off of them and fuck off. They don't care about the truth and they know you don't care enough to do anything about their lying. It's an entire business model.

[hooverd]

It doesn't. They're just lying.