Doesn't help fix your problem, but I have a similar issue with Google Cloud Platform. Years ago I had a free workplace account that I had some small company emails and what not on, and apparently at some point over the years I setup a GCP project or two. Fast forward to the modern day and I haven't used the account in years so I decide to delete it. As the admin I hit the delete account button and it complains that I have services still active, so I go disable all the services which includes removing the workplace subsccription with all my billing info. I then hit delete again, at which point it complains that I have a project on GCP (not active, just created). So I go to delete it... which requires having a (paid) workspace account. So I can't delete the unused project without paying to re-activate the workspaces account I deleted, and I can't delete the whole account without deleting the GCP project. And of course Google has literally no support, so I just have a Google account hanging out there somewhere, probably with vaguely sensitive information from years ago on it, waiting for someone to guess the password or otherwise get into it.
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